How To Fix FPRL078 - > SEPA mandate &1 of item &2 not found/ active for bank &3, see long text

SAP Error Message - Details

• Message type: E = Error

• Message class: FPRL - Payment Release List Messages

• Message number: 078

• Message text: > SEPA mandate &1 of item &2 not found/ active for bank &3, see long text

What causes this issue?

SEPA mandate of item &2 not found for bank &3

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

The payment run checks whether the SEPA mandate of the item in the
<DS:GLOS.4575951E80D6372FE10000000A1553ED>Payment Release List</> is
found for a selected bank.
INCLUDE 'CUSTOMIZED_MESSAGE_INFO' OBJECT DOKU ID TX
If you choose 'S' the message will be visible in the protocoll of the
payment run.
If you choose 'E' the message will be visible in the protocoll of the
payment run and the item will only be paid if the SEPA mandate in the
<DS:GLOS.4575951E80D6372FE10000000A1553ED>Payment Release List</> is
still valid.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FPRL078 - > SEPA mandate &1 of item &2 not found/ active for bank &3, see long text ?

  The SAP error message FPRL078 indicates that there is an issue with a SEPA mandate that is either not found or not active for a specific bank account. This error typically arises in the context of processing payments or direct debits using the SEPA (Single Euro Payments Area) format.
  Cause:
  
  Missing Mandate: The SEPA mandate for the specified item (e.g., invoice or payment request) does not exist in the system.
  Inactive Mandate: The mandate exists but is not active, meaning it cannot be used for processing payments.
  Incorrect Bank Details: The bank account details associated with the mandate may be incorrect or not properly linked.
  Data Entry Errors: There may be typographical errors in the mandate number, item number, or bank details.
  Mandate Expiry: The mandate may have expired if there is a validity period set for it.
  
  Solution:
  
  Check Mandate Existence: Verify if the SEPA mandate exists in the system for the specified item and bank account. You can do this by navigating to the relevant transaction or using the appropriate report to list mandates.
  Activate Mandate: If the mandate exists but is inactive, you may need to activate it. This can usually be done through the SEPA mandate management transaction in SAP.
  Create New Mandate: If the mandate does not exist, you may need to create a new SEPA mandate for the customer or vendor associated with the payment.
  Verify Bank Details: Ensure that the bank account details are correctly entered and match the details in the mandate.
  Check Validity: If the mandate has a validity period, check if it is still valid. If it has expired, you may need to renew it.
  Consult Long Text: The error message suggests checking the long text for additional details. This can provide more context on the specific issue.
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like FSEPA (for managing SEPA mandates) or FPM1 (for payment processing) to access relevant functionalities.
  Documentation: Refer to SAP documentation or help files for detailed instructions on managing SEPA mandates.
  User Roles: Ensure that you have the necessary authorizations to view and manage SEPA mandates in the system.
  Support: If the issue persists, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  By following these steps, you should be able to resolve the FPRL078 error and successfully process your SEPA payments.