How To Fix FPB_VP_EXP_PLANNING121 - E-mail to user &1 could not be sent

SAP Error Message - Details

• Message type: E = Error

• Message class: FPB_VP_EXP_PLANNING - Messages for Express Planning

• Message number: 121

• Message text: E-mail to user &1 could not be sent

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FPB_VP_EXP_PLANNING121 - E-mail to user &1 could not be sent ?

  The SAP error message "FPB_VP_EXP_PLANNING121: E-mail to user &1 could not be sent" typically indicates that there was an issue with sending an email notification to a user within the SAP system. This can occur in various scenarios, particularly in the context of planning and budgeting processes.
  Causes:
  
  Incorrect Email Address: The email address of the user (&1) may be incorrect or not properly configured in the user master data.
  SMTP Configuration Issues: The SAP system may not be properly configured to send emails via the SMTP server. This could be due to incorrect settings in the SAPconnect configuration.
  User Not Maintained: The user may not have an email address maintained in their user profile.
  Network Issues: There may be network connectivity issues preventing the SAP system from reaching the SMTP server.
  Authorization Issues: The user or the system may lack the necessary authorizations to send emails.
  
  Solutions:
  
  
  Check User Email Address:
  
  Go to transaction SU01 and enter the user ID (&1).
  Verify that the email address is correctly maintained in the "Address" tab.
  
  
  
  Review SMTP Configuration:
  
  Check the configuration of SAPconnect using transaction SCOT.
  Ensure that the SMTP node is correctly configured and active.
  Test the connection to the SMTP server to ensure it is reachable.
  
  
  
  Maintain User Profile:
  
  If the user does not have an email address, add it in the user profile.
  Ensure that the email address is valid and correctly formatted.
  
  
  
  Check Network Connectivity:
  
  Verify that the SAP system can reach the SMTP server. You can use tools like ping or telnet to test connectivity.
  
  
  
  Review Authorizations:
  
  Ensure that the user has the necessary authorizations to send emails. Check the roles and profiles assigned to the user.
  
  
  
  Check SAP Notes:
  
  Look for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SU01: User Maintenance
  SCOT: SAPconnect Administration
  SOST: Send Requests Overview (to check if emails are stuck in the queue)
  
  
  
  Logs and Traces:
  
  Check the application logs (transaction SLG1) for any additional error messages related to email sending.
  Review the SMTP logs on the mail server for any errors or issues reported.
  
  
  
  By following these steps, you should be able to identify and resolve the issue causing the email sending failure in SAP. If the problem persists, consider reaching out to your SAP Basis team or support for further assistance.