How To Fix FPB_SNI006 - System error. personalization dialog not found


SAP Error Message - Details

  • Message type: E = Error

  • Message class: FPB_SNI - Hierarchy Navigation

  • Message number: 006

  • Message text: System error. personalization dialog not found

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message FPB_SNI006 - System error. personalization dialog not found ?

    The SAP error message FPB_SNI006, which indicates "System error. Personalization dialog not found," typically arises in the context of SAP Fiori or SAP GUI when the system is unable to locate the necessary personalization settings or dialog for a user or a specific transaction.

    Causes:

    1. Missing Personalization Settings: The personalization settings for the user or the specific transaction may not be configured or may have been deleted.
    2. Authorization Issues: The user may not have the necessary authorizations to access the personalization features.
    3. System Configuration Issues: There may be issues with the system configuration or inconsistencies in the personalization framework.
    4. Technical Errors: There could be underlying technical issues, such as database inconsistencies or problems with the SAP application server.

    Solutions:

    1. Check Personalization Settings:

      • Verify if the personalization settings exist for the user. You can do this by navigating to the personalization options in the relevant transaction or application.
      • If settings are missing, you may need to recreate them.
    2. Review User Authorizations:

      • Ensure that the user has the necessary authorizations to access personalization features. Check the user's roles and authorizations in the SAP system.
    3. System Configuration:

      • Check the configuration of the personalization framework in the SAP system. Ensure that all necessary components are correctly set up.
      • If you have access, you can use transaction codes like SICF to check the service configuration or SPRO to review personalization settings.
    4. Technical Troubleshooting:

      • If the issue persists, consider checking the system logs (transaction SM21) for any related error messages that could provide more context.
      • You may also want to check for any recent changes or updates to the system that could have affected the personalization settings.
    5. Contact SAP Support:

      • If none of the above solutions resolve the issue, consider reaching out to SAP Support for further assistance. Provide them with the error message details and any relevant logs or screenshots.

    Related Information:

    • SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
    • Documentation: Review the official SAP documentation related to personalization and user settings for more insights on how to manage and troubleshoot personalization issues.
    • Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.

    By following these steps, you should be able to identify the cause of the FPB_SNI006 error and implement a suitable solution.

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