How To Fix FPB_PERSONALIZATION097 - Possible values do not match

SAP Error Message - Details

• Message type: E = Error

• Message class: FPB_PERSONALIZATION - Personalization

• Message number: 097

• Message text: Possible values do not match

What causes this issue?

The possible values for groups, intervals, or single values do
not match.
For example, it is not possible for the
original group value to be single and with the
new group value no groups are allowed.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FPB_PERSONALIZATION097 - Possible values do not match ?

  The SAP error message FPB_PERSONALIZATION097: Possible values do not match typically occurs in the context of SAP Fiori or SAP BusinessObjects when there is a mismatch between the expected values for a personalization setting and the actual values available in the system. This can happen in various scenarios, such as when a user tries to personalize a report or dashboard and the system cannot find the expected values for a particular field.
  Causes:
  
  Data Mismatch: The values that the user is trying to set in the personalization do not match the values available in the backend system.
  Configuration Issues: There may be issues with the configuration of the personalization settings in the SAP system.
  Authorization Issues: The user may not have the necessary authorizations to access certain values or settings.
  Changes in Data Model: If there have been recent changes to the data model or the underlying data structure, it may lead to discrepancies in the expected values.
  System Updates: Updates or patches applied to the SAP system may have altered the expected values or the way personalization is handled.
  
  Solutions:
  
  Check Available Values: Verify the available values for the field in question. Ensure that the values you are trying to set in personalization are indeed available in the system.
  Review Personalization Settings: Go through the personalization settings and ensure they are correctly configured. If necessary, reset the personalization settings to default and try again.
  User Authorizations: Check the user’s authorizations to ensure they have the necessary permissions to access the values they are trying to set.
  Consult Documentation: Review the relevant SAP documentation or release notes for any changes that might have affected the personalization settings.
  System Logs: Check the system logs for any additional error messages or warnings that might provide more context about the issue.
  Contact SAP Support: If the issue persists, consider reaching out to SAP support for assistance, especially if it seems to be related to a recent update or configuration change.
  
  Related Information:
  
  SAP Notes: Look for relevant SAP Notes that might address this specific error message or provide guidance on similar issues.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  Testing in Development: If possible, replicate the issue in a development or test environment to better understand the cause without affecting production data.
  
  By following these steps, you should be able to diagnose and resolve the FPB_PERSONALIZATION097 error in your SAP system.