How To Fix FPB_MONITOR003 - Personalization data missing

SAP Error Message - Details

• Message type: E = Error

• Message class: FPB_MONITOR - Messages for Monitor Framework

• Message number: 003

• Message text: Personalization data missing

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message FPB_MONITOR003 - Personalization data missing ?

  The SAP error message FPB_MONITOR003, which indicates that "Personalization data is missing," typically occurs in the context of SAP Fiori applications or SAP Business Technology Platform (BTP) when the system cannot find the necessary personalization data for a user or a specific application.
  Cause:
  
  Missing Personalization Data: The user may not have any personalization settings saved in the system, or the personalization data may have been deleted or not properly configured.
  Authorization Issues: The user may not have the necessary authorizations to access the personalization data.
  Technical Issues: There could be a technical issue with the backend system or the database where the personalization data is stored.
  User Profile Issues: The user profile may not be correctly set up, leading to missing personalization data.
  
  Solution:
  
  
  Check User Personalization Settings:
  
  Navigate to the personalization settings in the application and ensure that the user has saved their preferences.
  If the user has not set any personalization, guide them to configure their settings.
  
  
  
  Verify Authorizations:
  
  Ensure that the user has the necessary authorizations to access and modify personalization data. This may involve checking roles and permissions in the SAP system.
  
  
  
  Technical Troubleshooting:
  
  Check the backend system logs for any errors related to personalization data retrieval.
  If there are issues with the database or the application server, consult with your technical team to resolve them.
  
  
  
  User Profile Configuration:
  
  Verify that the user profile is correctly configured in the system. This may involve checking user master data and ensuring that all necessary fields are filled out.
  
  
  
  Recreate Personalization Data:
  
  If the personalization data is indeed missing, you may need to recreate it. This can often be done by having the user reconfigure their settings in the application.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes or updates that may address this specific error message. There may be patches or updates that resolve known issues.
  
  
  
  Related Information:
  
  SAP Fiori Launchpad: If the error occurs in the context of the Fiori Launchpad, ensure that the launchpad configuration is correct and that the necessary roles are assigned to the user.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Documentation: Refer to the official SAP documentation for guidance on personalization settings and troubleshooting steps.
  
  If the issue persists after trying the above solutions, it may be beneficial to escalate the matter to SAP support for further assistance.