How To Fix FPB_LAUNCHPAD_CUST038 - RFC destination of BI system (for input help for the BI reports)

SAP Error Message - Details

• Message type: E = Error

• Message class: FPB_LAUNCHPAD_CUST - Messages for Customizing of Report Launchpad

• Message number: 038

• Message text: RFC destination of BI system (for input help for the BI reports)

&DEFINITION&
Designates the RFC destination relating to the system alias.
&USE&
If you want to use the input help for the <LS>Parameters for Application
</> for applications of type <LS>SAP BI Report (Query)</> and <LS> SAP
BI Report (Web Template)</> then specify the RFC destination here. This
enables the system to determine the InfoCubes, Queries and Web Templates
in the SAP BI system

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FPB_LAUNCHPAD_CUST038 - RFC destination of BI system (for input help for the BI reports) ?

  The SAP error message FPB_LAUNCHPAD_CUST038 typically indicates an issue with the RFC (Remote Function Call) destination that is used to connect to a Business Intelligence (BI) system for input help in BI reports. This error can arise due to various reasons, such as misconfiguration of the RFC destination, network issues, or authorization problems.
  Cause
  
  
  RFC Destination Configuration: The RFC destination for the BI system may not be correctly configured in the SAP system. This could include incorrect connection parameters, such as the target system's hostname, system number, client, user, or password.
  
  
  Network Issues: There may be network connectivity issues between the SAP system and the BI system, preventing successful communication.
  
  
  Authorization Issues: The user credentials used in the RFC destination may not have the necessary authorizations to access the BI system.
  
  
  BI System Availability: The BI system may be down or not reachable due to maintenance or other issues.
  
  
  Solution
  
  
  Check RFC Destination Configuration:
  
  Go to transaction SM59 in the SAP GUI.
  Locate the RFC destination that corresponds to the BI system.
  Verify the connection parameters (e.g., target host, system number, client, user, password).
  Test the connection using the "Connection Test" button to ensure it is working correctly.
  
  
  
  Network Connectivity:
  
  Ensure that there are no network issues preventing access to the BI system. You can use tools like ping or telnet to check connectivity to the BI system's hostname and port.
  
  
  
  Authorization Check:
  
  Ensure that the user specified in the RFC destination has the necessary authorizations to access the BI system. You may need to check roles and authorizations in the BI system.
  
  
  
  Check BI System Status:
  
  Verify that the BI system is up and running. If it is down, coordinate with the relevant team to resolve any issues.
  
  
  
  Review Logs:
  
  Check the system logs (transaction SM21) and the application logs (transaction SLG1) for any additional error messages that may provide more context about the issue.
  
  
  
  Related Information
  
  Documentation: Refer to SAP Help documentation for detailed information on configuring RFC destinations and troubleshooting connectivity issues.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address specific issues related to the error message FPB_LAUNCHPAD_CUST038.
  Community Forums: Consider checking SAP Community forums or other user groups for similar issues and solutions shared by other users.
  
  By following these steps, you should be able to identify and resolve the issue causing the FPB_LAUNCHPAD_CUST038 error message.