How To Fix FPB_LAUNCHPAD_CUST008 - Help cannot be displayed

SAP Error Message - Details

• Message type: E = Error

• Message class: FPB_LAUNCHPAD_CUST - Messages for Customizing of Report Launchpad

• Message number: 008

• Message text: Help cannot be displayed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message FPB_LAUNCHPAD_CUST008 - Help cannot be displayed ?

  The SAP error message FPB_LAUNCHPAD_CUST008, which states "Help cannot be displayed," typically occurs when there is an issue with the configuration or availability of the help documentation in the SAP system. Here are some potential causes, solutions, and related information for this error:
  Causes:
  
  Missing Help Documentation: The help documentation for the specific application or module may not be installed or configured correctly in the SAP system.
  Authorization Issues: The user may not have the necessary authorizations to access the help documentation.
  System Configuration: There may be issues with the system configuration that prevent the help content from being displayed.
  Network Issues: If the help documentation is hosted externally, network issues may prevent access to the help content.
  Browser Compatibility: Sometimes, the browser being used may not be compatible with the SAP help system.
  
  Solutions:
  
  
  Check Help Documentation Installation:
  
  Ensure that the relevant help documentation is installed in the SAP system. This can be done by checking the SAP Help Portal or the system's configuration settings.
  
  
  
  Verify User Authorizations:
  
  Check the user roles and authorizations to ensure that the user has the necessary permissions to access the help content.
  
  
  
  System Configuration Review:
  
  Review the system configuration settings related to the help documentation. This may involve checking the settings in transaction codes like SICF (Internet Communication Framework) or SPRO (SAP Reference IMG).
  
  
  
  Network Connectivity:
  
  If the help content is hosted externally, ensure that there are no network issues preventing access. Check firewall settings and network configurations.
  
  
  
  Browser Settings:
  
  Try accessing the help documentation using a different browser or clearing the cache of the current browser. Ensure that pop-ups are allowed and that any necessary plugins are enabled.
  
  
  
  SAP Notes:
  
  Check for any relevant SAP Notes that may address this specific error. SAP Notes can provide patches or additional configuration steps to resolve the issue.
  
  
  
  Related Information:
  
  SAP Help Portal: You can access the SAP Help Portal for documentation and support related to specific SAP modules and applications.
  SAP Community: Engaging with the SAP Community can provide insights from other users who may have encountered similar issues.
  SAP Support: If the issue persists, consider reaching out to SAP Support for assistance, providing them with the error message and any relevant details about your system configuration.
  
  By following these steps, you should be able to diagnose and resolve the FPB_LAUNCHPAD_CUST008 error in your SAP system.