How To Fix FOT_B2A308 - Returns without authorization not sent. Note spool list

SAP Error Message - Details

• Message type: E = Error

• Message class: FOT_B2A - Messages Administration Report Electronic Data Transmission

• Message number: 308

• Message text: Returns without authorization not sent. Note spool list

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message FOT_B2A308 - Returns without authorization not sent. Note spool list ?

  The SAP error message FOT_B2A308 indicates that a return document was not sent due to a lack of authorization. This typically occurs in the context of the SAP Business Partner (B2A) framework, where certain actions require specific authorizations to be performed.
  Cause:
  
  Authorization Issues: The user attempting to process the return does not have the necessary authorizations assigned in their user profile. This could be due to missing roles or permissions related to the transaction or document type.
  Configuration Settings: There may be configuration settings in the system that restrict the processing of returns without proper authorization.
  Document Status: The return document may be in a status that does not allow it to be sent, or it may not meet the criteria for processing.
  
  Solution:
  
  
  Check User Authorizations:
  
  Review the user’s roles and authorizations in the SAP system. Ensure that the user has the necessary permissions to process returns.
  Use transaction code SU53 immediately after the error occurs to check for missing authorizations.
  
  
  
  Adjust Authorization Roles:
  
  If the user lacks the necessary authorizations, work with your SAP security team to adjust the roles and permissions accordingly.
  
  
  
  Review Configuration:
  
  Check the configuration settings related to return processing in the SAP system. Ensure that the settings allow for the processing of returns as intended.
  
  
  
  Check Document Status:
  
  Verify the status of the return document. If it is in a status that prevents it from being sent, you may need to change its status or resolve any issues preventing it from being processed.
  
  
  
  Consult Spool List:
  
  The error message mentions a spool list. Check the spool list for any additional information or logs that may provide insights into why the return was not sent. You can access the spool list using transaction code SP01.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SU53 (Authorization Check), SP01 (Spool Request), and any specific transaction codes related to return processing in your SAP environment.
  SAP Notes: Search for SAP Notes related to the error message or the specific transaction you are working with. SAP Notes often provide solutions or workarounds for known issues.
  Documentation: Review SAP documentation or help files related to B2A processing and return management for additional context and troubleshooting steps.
  
  If the issue persists after following these steps, consider reaching out to your SAP support team or consulting with SAP experts for further assistance.