How To Fix FOPC_CASE421 - Error in workflow started for object &1: no tester assigned

SAP Error Message - Details

• Message type: E = Error

• Message class: FOPC_CASE - Assessment, Issue, Remediation, and Case

• Message number: 421

• Message text: Error in workflow started for object &1: no tester assigned

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message FOPC_CASE421 - Error in workflow started for object &1: no tester assigned ?

  The SAP error message FOPC_CASE421 indicates that there is an issue with a workflow that has been initiated for a specific object (denoted by &1), specifically that there is no tester assigned to the workflow. This error typically arises in the context of SAP's Financial Operations or similar modules where workflows are used to manage processes.
  Cause:
  The primary cause of this error is that the workflow requires a tester (or approver) to be assigned to it, but none has been specified. This can happen due to several reasons:
  
  Configuration Issues: The workflow configuration may not have been set up correctly, leading to the absence of a designated tester.
  Missing User Assignments: The user roles or assignments may not be properly defined in the system, resulting in no user being available to act as a tester.
  Workflow Template Issues: The workflow template being used may not include the necessary steps or assignments for a tester.
  
  Solution:
  To resolve the FOPC_CASE421 error, you can take the following steps:
  
  
  Check Workflow Configuration:
  
  Go to the workflow configuration settings in SAP and ensure that the workflow template includes a step for assigning a tester.
  Verify that the workflow is correctly configured to route to a tester.
  
  
  
  Assign a Tester:
  
  If the workflow requires a specific user to act as a tester, ensure that this user is assigned in the workflow settings.
  You can do this by navigating to the relevant transaction (e.g., SWDD for workflow definition) and checking the assignment of agents.
  
  
  
  Review User Roles:
  
  Ensure that the users who are supposed to act as testers have the necessary roles and authorizations assigned to them.
  Check the user master records to confirm that they are set up correctly.
  
  
  
  Test the Workflow:
  
  After making the necessary changes, test the workflow again to see if the error persists.
  You can use transaction codes like SWI1 (Work Item Selection) to monitor the workflow and see if it progresses correctly.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to the specific workflow you are using to ensure that all necessary configurations are in place.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance, providing them with the error details and any relevant configuration information.
  
  
  
  Related Information:
  
  Workflow Management: Understanding how workflows are managed in SAP can help in troubleshooting similar issues in the future.
  User Roles and Authorizations: Familiarity with user roles and authorizations in SAP is crucial for ensuring that users can perform their designated tasks within workflows.
  SAP Notes: Regularly check SAP Notes for any updates or patches that may address known issues related to workflows.
  
  By following these steps, you should be able to resolve the FOPC_CASE421 error and ensure that your workflow functions as intended.