How To Fix FOPC_CASE301 - Owner of case &1 has been replaced

SAP Error Message - Details

• Message type: E = Error

• Message class: FOPC_CASE - Assessment, Issue, Remediation, and Case

• Message number: 301

• Message text: Owner of case &1 has been replaced

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message FOPC_CASE301 - Owner of case &1 has been replaced ?

  The SAP error message FOPC_CASE301 indicates that the owner of a case (in the context of SAP's case management or similar functionality) has been replaced. This typically occurs in scenarios where case ownership is managed dynamically, and the system detects that the original owner is no longer valid or has been changed.
  Cause:
  
  User Deactivation: The original owner of the case may have been deactivated or removed from the system.
  Role Changes: The user may have undergone a role change that affects their ability to own cases.
  Data Migration: If there was a data migration or system update, ownership information might have been altered.
  Manual Changes: An administrator or user with the necessary permissions may have manually changed the ownership of the case.
  
  Solution:
  
  Check User Status: Verify if the original owner of the case is still active in the system. If they are deactivated, consider reactivating them or assigning a new owner.
  Reassign Ownership: If the original owner is no longer valid, you can manually reassign the case to a new owner who has the appropriate permissions.
  Review Role Assignments: Ensure that the new owner has the necessary roles and authorizations to manage the case.
  Consult Logs: Check system logs or change logs to understand when and why the ownership was changed. This can provide insights into whether it was a system action or a manual change.
  Contact Support: If the issue persists or if you are unsure about the changes, consider reaching out to your SAP support team for further assistance.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like SU01 (User Maintenance) to check user details or SWI1 (Work Item Selection) to view work items related to cases.
  Authorization Checks: Ensure that the user attempting to change the case ownership has the necessary authorizations to do so.
  Documentation: Refer to SAP documentation or help files related to case management for more detailed information on handling case ownership and related errors.
  
  By following these steps, you should be able to resolve the FOPC_CASE301 error and ensure proper case management within your SAP system.