How To Fix FOPC_CASE034 - Test log cannot be saved when an issue is still open

SAP Error Message - Details

• Message type: E = Error

• Message class: FOPC_CASE - Assessment, Issue, Remediation, and Case

• Message number: 034

• Message text: Test log cannot be saved when an issue is still open

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Close the issue, or enter in the test log that you have found an
exception.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FOPC_CASE034 - Test log cannot be saved when an issue is still open ?

  The SAP error message FOPC_CASE034 indicates that a test log cannot be saved because there is an open issue associated with the test case. This typically occurs in the context of SAP's testing and quality assurance processes, particularly when using tools like SAP Solution Manager or SAP Test Suite.
  Cause:
  The primary cause of this error is that there is an unresolved issue linked to the test case you are trying to save. This could mean that:
  
  There are open defects or issues that have not been addressed.
  The test case is still in a state that requires further action before it can be finalized.
  The system is enforcing a rule that prevents saving the test log until all related issues are resolved.
  
  Solution:
  To resolve the FOPC_CASE034 error, you can follow these steps:
  
  
  Check for Open Issues:
  
  Navigate to the test case in question and check for any associated open issues or defects.
  Review the status of these issues to determine if they need to be addressed.
  
  
  
  Resolve Open Issues:
  
  If there are open issues, work on resolving them. This may involve fixing defects, updating documentation, or completing any required actions.
  Once the issues are resolved, you should be able to save the test log.
  
  
  
  Update Test Case Status:
  
  If the test case is still in progress, consider updating its status to reflect that it is complete or that the issues have been addressed.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or your organization's testing guidelines for specific procedures related to handling test cases and issues.
  
  
  
  Contact Support:
  
  If you are unable to resolve the issue on your own, consider reaching out to your SAP support team or consulting SAP's support resources for further assistance.
  
  
  
  Related Information:
  
  SAP Solution Manager: This tool is often used for managing testing processes, and understanding its functionalities can help in navigating issues related to test cases.
  Test Management: Familiarize yourself with the test management processes in SAP, including how to create, manage, and resolve test cases and associated issues.
  User Roles and Permissions: Ensure that you have the necessary permissions to modify test cases and issues, as restrictions may also lead to errors.
  
  By following these steps, you should be able to address the FOPC_CASE034 error and successfully save your test log.