How To Fix FN543 - No authorization to display general data from customer accounts

SAP Error Message - Details

• Message type: E = Error

• Message class: FN - BAPI Messages

• Message number: 543

• Message text: No authorization to display general data from customer accounts

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message FN543 - No authorization to display general data from customer accounts ?

  The SAP error message FN543, which states "No authorization to display general data from customer accounts," typically occurs when a user attempts to access customer account information but lacks the necessary authorizations. This can happen in various SAP modules, particularly in Financial Accounting (FI) or Sales and Distribution (SD).
  Cause:
  The error is primarily caused by insufficient authorization in the user's role or profile. Specifically, the user may not have the required permissions to view general data related to customer accounts, which can include information such as customer names, addresses, and other key details.
  Solution:
  To resolve this issue, you can follow these steps:
  
  
  Check User Authorizations:
  
  Use transaction code SU53 immediately after encountering the error. This will show you the last authorization check that failed and provide insights into which specific authorization object is missing.
  Alternatively, you can use transaction code SU01 to view the user's profile and roles.
  
  
  
  Review Authorization Roles:
  
  Ensure that the user has the appropriate roles assigned that include the necessary authorizations for accessing customer account data. This may involve checking roles in transaction PFCG.
  Look for authorization objects related to customer data, such as F_BKPF_BSA (for accounting documents) or F_KNA1_AKT (for customer master data).
  
  
  
  Modify Roles:
  
  If the user lacks the necessary authorizations, you may need to modify the existing roles or create a new role that includes the required authorizations.
  Ensure that the role is properly assigned to the user.
  
  
  
  Testing:
  
  After making changes to the roles or authorizations, have the user log out and log back in to test if the issue is resolved.
  
  
  
  Consult with Security Team:
  
  If you do not have the necessary permissions to change roles or authorizations, consult with your SAP security team or administrator to assist in resolving the issue.
  
  
  
  Related Information:
  
  Authorization Objects: Familiarize yourself with the relevant authorization objects that control access to customer data. Common objects include:
  
  F_KNA1_AKT - Customer Master Data
  F_KNA1_BSA - Customer Master Data (General)
  F_BKPF_BSA - Accounting Document
  
  
  Documentation: Refer to SAP documentation or your organization's internal guidelines for managing user roles and authorizations.
  Audit Logs: If necessary, check audit logs to see if there are any patterns or repeated issues with specific users or roles.
  
  By following these steps, you should be able to identify and resolve the authorization issue causing the FN543 error message.