How To Fix FMSD004 - For non-federal customers, full down payment is required

SAP Error Message - Details

• Message type: E = Error

• Message class: FMSD - FM and SD Integration Messages

• Message number: 004

• Message text: For non-federal customers, full down payment is required

What causes this issue?

You are trying to create a sales order for reimbursable order
processing. The business partner is a non-federal customer, and the
total advance amount specified in the billing plans in this sales order
item does not equal its net value According to the reimbursable order
specification, this is not allowed.
However, since the billing block is set in this item, it can be saved.

System Response

The sales order can be saved at this time.

How to fix this error?

In the future, if the billing block of this item is removed, you need to
make the following adjustments:
Change the business partner to be a "FEDERAL" customer. This can be
accomplished by fill in the trading partner of the customer.
Change the advance amount specified in the billing plan, or the total
net value of this item to make sure the following is true:
Total advance amount = Total net value of the sales order

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FMSD004 - For non-federal customers, full down payment is required ?

  The SAP error message FMSD004 indicates that for non-federal customers, a full down payment is required before proceeding with the transaction. This error typically arises in the context of financial transactions, particularly in the areas of sales and billing.
  Cause:
  
  Customer Classification: The customer is classified as a non-federal entity, which may have specific payment terms that require full payment upfront.
  Payment Terms Configuration: The payment terms set up in the system for the customer may dictate that a full down payment is necessary for certain types of transactions.
  Sales Order or Contract Conditions: The sales order or contract associated with the transaction may have conditions that enforce full payment before delivery or service provision.
  
  Solution:
  
  Review Customer Master Data: Check the customer master data to ensure that the payment terms are correctly set up. If the customer should not require a full down payment, you may need to adjust the payment terms.
  Adjust Payment Terms: If the customer is indeed a non-federal customer but should not require a full down payment, you can modify the payment terms in the customer master record or in the specific sales order.
  Create a Down Payment Request: If the full down payment is indeed required, ensure that a down payment request is created and processed before proceeding with the transaction.
  Consult with Finance Team: If you are unsure about the payment terms or customer classification, consult with your finance or accounting team to clarify the requirements and ensure compliance with company policies.
  
  Related Information:
  
  SAP Documentation: Refer to SAP's official documentation for detailed information on payment terms and customer classifications.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FD32 (Customer Master Data) and VA01 (Create Sales Order) to manage customer data and sales orders effectively.
  User Roles and Authorizations: Ensure that you have the necessary roles and authorizations to make changes to customer data and payment terms in the SAP system.
  
  If the issue persists after checking these areas, it may be beneficial to reach out to your SAP support team for further assistance.