How To Fix FMLGD_INFO410 - No open items exist for company code &1 and customer &2

SAP Error Message - Details

• Message type: E = Error

• Message class: FMLGD_INFO -

• Message number: 410

• Message text: No open items exist for company code &1 and customer &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message FMLGD_INFO410 - No open items exist for company code &1 and customer &2 ?

  The SAP error message FMLGD_INFO410 indicates that there are no open items for the specified company code and customer. This message typically arises in the context of financial transactions, particularly when trying to process or display customer account information.
  Cause:
  
  No Open Items: The primary reason for this error is that there are no open items (i.e., outstanding invoices or payments) for the specified customer in the given company code. This could mean that all invoices have been paid or that there are no transactions recorded for that customer.
  Incorrect Customer or Company Code: The customer number or company code entered may be incorrect, leading to the system not finding any associated open items.
  Data Synchronization Issues: There may be a delay or issue in data synchronization, especially if the system is integrated with other modules or external systems.
  Cleared Items: If the items were cleared or settled recently, they may no longer appear as open items.
  
  Solution:
  
  Verify Customer and Company Code: Double-check the customer number and company code entered in the transaction. Ensure that they are correct and correspond to the intended account.
  Check for Open Items: Use transaction codes like FBL5N (Customer Line Item Display) to check if there are any open items for the customer. If there are none, it confirms that the error message is accurate.
  Review Payment History: Look into the payment history for the customer to see if all invoices have been settled. If they have, then the absence of open items is expected.
  Data Refresh: If you suspect a data synchronization issue, try refreshing the data or waiting for the system to update. In some cases, you may need to consult with your IT department or SAP Basis team.
  Consult Documentation: Review any relevant documentation or user manuals for the specific transaction you are trying to execute, as there may be additional steps or considerations.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as:
  
  FBL5N: Customer Line Item Display
  FB03: Display Document
  F-28: Post Incoming Payments
  
  
  SAP Notes: Check SAP Notes for any known issues or updates related to this error message.
  User Roles and Authorizations: Ensure that you have the necessary permissions to view customer accounts and open items.
  
  If the issue persists after verifying the above points, it may be beneficial to reach out to your SAP support team for further assistance.