How To Fix FMLGD_INFO354 - Cmpy code &1/trnsctn type &2;gnrl error message for credit memos not def.

SAP Error Message - Details

• Message type: E = Error

• Message class: FMLGD_INFO -

• Message number: 354

• Message text: Cmpy code &1/trnsctn type &2;gnrl error message for credit memos not def.

What causes this issue?

No general error message (FMLGD/001) is created for credit memos for
company code &V1& and transaction type &V2&.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Create an error message for processing credit memos <ZH>001</> for
company code &V1& and transaction type &V2&.
To do this, use IMG activity <DS:SIMG._ISPSFM_H_MSGNR>Define Error
Handling</>.
Note that you are not allowed to specify a posting rule, business
transaction code, +/- sign and amount for this error message.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FMLGD_INFO354 - Cmpy code &1/trnsctn type &2;gnrl error message for credit memos not def. ?

  The SAP error message FMLGD_INFO354 typically indicates that there is a general error related to credit memos in the system. The message specifies that the company code and transaction type are not defined for credit memos. Here’s a breakdown of the cause, potential solutions, and related information:
  Cause:
  
  Missing Configuration: The company code and transaction type specified in the error message may not be properly configured in the system for handling credit memos.
  Incorrect Transaction Type: The transaction type used for the credit memo may not be valid or recognized by the system.
  Authorization Issues: There may be authorization issues preventing the system from processing the credit memo correctly.
  Data Entry Errors: There could be errors in the data entry, such as incorrect company code or transaction type.
  
  Solution:
  
  
  Check Configuration:
  
  Go to the configuration settings in SAP (usually in SPRO) and verify that the company code and transaction type are correctly defined for credit memos.
  Ensure that the necessary settings for credit memos are in place under Financial Accounting (FI) and Accounts Receivable (AR).
  
  
  
  Review Transaction Type:
  
  Confirm that the transaction type being used is valid for credit memos. You can check this in the configuration settings for transaction types in the financial module.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to create or process credit memos. This can be checked in the user roles and authorizations.
  
  
  
  Data Validation:
  
  Double-check the data being entered for the credit memo. Ensure that the company code and transaction type are correct and match the configurations in the system.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on handling credit memos and the associated configuration settings.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like FB75 (to create credit memos) or FB60 (to create vendor invoices) to test the functionality.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  By following these steps, you should be able to identify and resolve the issue related to the error message FMLGD_INFO354.