How To Fix FMLGD_INFO301 - Internal error; contact technical support


SAP Error Message - Details

  • Message type: E = Error

  • Message class: FMLGD_INFO -

  • Message number: 301

  • Message text: Internal error; contact technical support

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message FMLGD_INFO301 - Internal error; contact technical support ?

    The SAP error message "FMLGD_INFO301 Internal error; contact technical support" typically indicates that there is an unexpected issue within the SAP system that is not handled by the standard error messages. This can occur in various contexts, such as during financial transactions, data processing, or when using specific functionalities within the SAP system.

    Possible Causes:

    1. System Bugs: There may be a bug in the SAP software that is causing the internal error.
    2. Configuration Issues: Incorrect configuration settings in the system can lead to unexpected behavior.
    3. Data Inconsistencies: Corrupted or inconsistent data in the database can trigger internal errors.
    4. Missing Authorizations: Lack of necessary authorizations for certain actions can lead to errors.
    5. Custom Code Issues: If there are custom developments or enhancements, they may not be functioning correctly.
    6. System Performance: High load or performance issues in the system can sometimes lead to internal errors.

    Solutions:

    1. Check SAP Notes: Look for relevant SAP Notes in the SAP Support Portal that may address the specific error. SAP frequently releases patches and updates to fix known issues.
    2. Review System Logs: Check the system logs (transaction codes like SLG1 or ST22) for more detailed error messages that can provide insight into the root cause.
    3. Data Consistency Checks: Run data consistency checks to identify and resolve any data-related issues.
    4. Configuration Review: Review the configuration settings related to the transaction or process that triggered the error.
    5. Contact SAP Support: If the issue persists and you cannot find a resolution, contact SAP technical support with detailed information about the error, including the transaction code, steps to reproduce the error, and any relevant logs.
    6. Testing in a Sandbox: If possible, replicate the issue in a sandbox environment to test potential solutions without affecting the production system.

    Related Information:

    • Transaction Codes: Familiarize yourself with transaction codes like ST22 (Dump Analysis), SLG1 (Application Log), and SM21 (System Log) to gather more information about the error.
    • SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found.
    • Documentation: Review SAP documentation related to the specific module or functionality where the error occurred for any known issues or troubleshooting steps.

    In summary, the "FMLGD_INFO301 Internal error" is a generic error that requires further investigation to determine the specific cause and appropriate solution. Always ensure that you have the latest updates and patches applied to your SAP system to minimize the occurrence of such errors.

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