How To Fix FMLGD_INFO202 - Account assignment is incomplete; customer does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: FMLGD_INFO -

• Message number: 202

• Message text: Account assignment is incomplete; customer does not exist

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message FMLGD_INFO202 - Account assignment is incomplete; customer does not exist ?

  The SAP error message FMLGD_INFO202 indicates that there is an issue with account assignment in a financial transaction, specifically that the customer does not exist in the system. This error typically arises during processes such as invoice creation, payment processing, or other financial postings where customer data is required.
  Cause:
  
  Missing Customer Master Data: The customer you are trying to assign to the transaction does not exist in the system. This could be due to the customer not being created or being deleted.
  Incorrect Customer Number: The customer number entered may be incorrect or mistyped.
  Inactive Customer: The customer may exist but is marked as inactive or blocked in the system.
  Data Synchronization Issues: If your system is integrated with other systems (like CRM), there may be synchronization issues leading to missing or outdated customer data.
  Authorization Issues: The user may not have the necessary permissions to view or access the customer data.
  
  Solution:
  
  
  Check Customer Master Data:
  
  Go to the customer master data transaction (e.g., XD03 for display) and verify if the customer exists.
  If the customer does not exist, create a new customer using transaction XD01 (for general data) or FD01 (for financial data).
  
  
  
  Verify Customer Number:
  
  Double-check the customer number entered in the transaction for any typos or errors.
  
  
  
  Check Customer Status:
  
  If the customer exists, check if the customer is active. You can do this in the customer master data screen. If the customer is inactive, you may need to reactivate it.
  
  
  
  Review Integration Settings:
  
  If your SAP system is integrated with other systems, ensure that the customer data is synchronized correctly. You may need to check the middleware or integration settings.
  
  
  
  User Authorizations:
  
  Ensure that the user has the necessary authorizations to access customer data. This can be checked with your SAP security team.
  
  
  
  Consult SAP Notes:
  
  Check for any relevant SAP Notes or documentation that may provide additional insights or solutions related to this error.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  XD01, XD02, XD03: Create, Change, and Display Customer Master Data.
  FBL5N: Display Customer Line Items.
  
  
  
  SAP Documentation: Refer to SAP Help Portal for detailed information on customer master data management and error handling.
  
  
  Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting SAP Community forums for further assistance.
  
  
  By following these steps, you should be able to identify and resolve the issue causing the FMLGD_INFO202 error message.