How To Fix FMLGD_INFO107 - Turnover is processed as a customer bank credit memo


SAP Error Message - Details

  • Message type: E = Error

  • Message class: FMLGD_INFO -

  • Message number: 107

  • Message text: Turnover is processed as a customer bank credit memo

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message FMLGD_INFO107 - Turnover is processed as a customer bank credit memo ?

    The SAP error message FMLGD_INFO107 indicates that a turnover (or transaction) is being processed as a customer bank credit memo. This typically occurs in the context of financial transactions where the system is trying to reconcile or process a payment that is not aligned with the expected transaction type.

    Cause:

    1. Incorrect Transaction Type: The transaction may have been incorrectly classified or entered as a customer bank credit memo instead of the appropriate transaction type (e.g., customer payment, invoice).
    2. Configuration Issues: There may be configuration settings in the SAP system that are causing the system to misinterpret the transaction type.
    3. Data Entry Errors: Manual entry errors during the transaction processing can lead to this message.
    4. Posting Period Issues: The transaction might be trying to post in a closed period or in a way that is not allowed by the system settings.

    Solution:

    1. Review Transaction Type: Check the transaction type being used and ensure it is appropriate for the transaction you are trying to process. If it is incorrect, change it to the correct type.
    2. Check Configuration Settings: Review the configuration settings in the SAP system related to financial transactions and ensure they are set up correctly. This may involve consulting with your SAP FI (Financial Accounting) consultant.
    3. Correct Data Entry: If the error is due to manual entry, correct the data and reprocess the transaction.
    4. Posting Period: Ensure that the posting period is open and that the transaction is being processed in the correct period.
    5. Consult Documentation: Refer to SAP documentation or help resources for specific guidance on handling this error message.

    Related Information:

    • SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
    • Transaction Codes: Familiarize yourself with relevant transaction codes (e.g., FB50 for general ledger posting, F-28 for incoming payments) that may help in correcting the transaction.
    • User Roles and Authorizations: Ensure that the user processing the transaction has the necessary roles and authorizations to perform the action.
    • Testing in a Sandbox: If possible, replicate the issue in a sandbox environment to test potential solutions without affecting the production environment.

    If the issue persists after trying the above solutions, it may be beneficial to engage with your SAP support team or a consultant who specializes in SAP Financials for further assistance.

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