How To Fix FMLGD_INFO106 - Turnover is processed as a customer down payment with general request

SAP Error Message - Details

• Message type: E = Error

• Message class: FMLGD_INFO -

• Message number: 106

• Message text: Turnover is processed as a customer down payment with general request

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FMLGD_INFO106 - Turnover is processed as a customer down payment with general request ?

  The SAP error message FMLGD_INFO106 indicates that a turnover (or payment) is being processed as a customer down payment, but there is a general request that needs to be addressed. This message typically arises in the context of financial transactions, particularly when dealing with customer payments and down payments in the SAP system.
  Cause:
  
  Down Payment Processing: The system is trying to process a payment that is categorized as a down payment, but there may be missing or incorrect information related to the customer or the transaction.
  General Request: There may be a general request or requirement that has not been fulfilled, such as missing documentation, approvals, or configurations that are necessary for processing the down payment.
  Configuration Issues: There could be issues with the configuration of the financial modules in SAP, particularly related to customer accounts and down payment processing.
  
  Solution:
  
  Check Customer Account: Verify that the customer account is correctly set up and that there are no outstanding issues or requests that need to be resolved.
  Review Down Payment Request: Ensure that all necessary information for the down payment is complete and accurate. This includes checking for any missing fields or documentation.
  Consult with Finance Team: If you are unsure about the specific requirements for processing the down payment, consult with your finance or accounting team to clarify any internal policies or procedures.
  SAP Configuration: If the issue persists, it may be necessary to review the SAP configuration settings related to down payments and customer transactions. This may require the assistance of an SAP consultant or administrator.
  Transaction Codes: Use relevant transaction codes (such as F-28 for incoming payments) to check the status of the payment and any related documents.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its system with notes that address specific error messages and provide solutions.
  Documentation: Refer to SAP documentation for detailed information on down payment processing and customer account management.
  User Forums: Engage with SAP user forums or communities where other users may have encountered similar issues and can provide insights or solutions.
  
  If the problem continues after following these steps, it may be necessary to escalate the issue to your SAP support team or consult with an SAP expert for further investigation.