How To Fix FMFG851 - Customer type for customer &1 with tr.prt &2 cannot be determined


SAP Error Message - Details

  • Message type: E = Error

  • Message class: FMFG - U.S. Federal Government Message Class

  • Message number: 851

  • Message text: Customer type for customer &1 with tr.prt &2 cannot be determined

  • Show details Hide details
  • What causes this issue?

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    System Response

    Customers for whom no customer type can determined are omitted from the
    Treasury Report on Receivables (TROR). This might cause reconciliation
    inconsistencies.

    How to fix this error?

    Follow defined procedures for setting up customer types. For example,
    maintain corresponding trading partner values in trading partner
    exceptions configuration: <DS><DS:SIMG.SIMG_PSM_FG_TPEXCPTN>Define
    Trading Partner Exceptions</></>

    Procedure for System Administrators


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message FMFG851 - Customer type for customer &1 with tr.prt &2 cannot be determined ?

    The SAP error message FMFG851 indicates that the system is unable to determine the customer type for a specific customer (identified by &1) with a particular transaction partner (identified by &2). This error typically arises in the context of financial transactions, particularly when dealing with customer-related data in the SAP system.

    Cause:

    1. Missing Configuration: The customer type may not be defined in the system for the specified customer or transaction partner.
    2. Incorrect Master Data: The customer master data may be incomplete or incorrectly maintained, leading to the inability to determine the customer type.
    3. Transaction Partner Issues: The transaction partner may not be correctly set up or linked to the customer in the system.
    4. Authorization Issues: There may be restrictions or missing authorizations that prevent the system from accessing the necessary data to determine the customer type.

    Solution:

    1. Check Customer Master Data:

      • Go to the customer master record (transaction code XD03 for general data or FD03 for company code data) and verify that all necessary fields are filled out correctly, especially those related to customer type.
    2. Review Configuration:

      • Check the configuration settings in the SAP system for customer types. This can typically be done in the SPRO transaction under the relevant financial or customer management settings.
      • Ensure that the customer type is defined for the relevant customer account group.
    3. Transaction Partner Setup:

      • Verify that the transaction partner is correctly set up in the system and is linked to the customer. This can involve checking the partner functions in the customer master data.
    4. Authorization Check:

      • Ensure that the user has the necessary authorizations to access the customer data. This may involve checking user roles and authorizations in the SAP system.
    5. Consult Documentation:

      • Refer to SAP documentation or help resources for specific details on the error message and related configuration settings.
    6. Contact Support:

      • If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with SAP support for further assistance.

    Related Information:

    • Transaction Codes:
      • XD03 - Display Customer (General Data)
      • FD03 - Display Customer (Company Code Data)
      • SPRO - Customizing Implementation Guide
    • SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
    • User Forums: Consider searching or posting in SAP community forums for insights from other users who may have encountered similar issues.

    By following these steps, you should be able to identify the root cause of the FMFG851 error and implement the necessary solutions to resolve it.

    • Do you have any question about this error?


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