How To Fix FMFG386 - Doc.contains > 2 vendor or cust.lines and unable to determine which one

SAP Error Message - Details

• Message type: E = Error

• Message class: FMFG - U.S. Federal Government Message Class

• Message number: 386

• Message text: Doc.contains > 2 vendor or cust.lines and unable to determine which one

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message FMFG386 - Doc.contains > 2 vendor or cust.lines and unable to determine which one ?

  The SAP error message FMFG386 indicates that a document contains more than two vendor or customer lines, and the system is unable to determine which one to process. This typically occurs in the context of financial transactions, such as invoices or payment documents, where multiple vendors or customers are involved.
  Cause:
  
  Multiple Vendor/Customer Entries: The document in question has more than two lines that reference different vendors or customers, making it ambiguous for the system to determine which one to use for processing.
  Configuration Issues: There may be configuration settings in the SAP system that do not allow for proper handling of documents with multiple vendors or customers.
  Data Entry Errors: Incorrect or inconsistent data entry may lead to multiple lines being created for the same transaction.
  
  Solution:
  
  Review the Document: Check the document that triggered the error. Identify the vendor or customer lines and see if they can be consolidated or if one can be removed.
  Modify the Document: If possible, edit the document to ensure that it contains only one or two vendor/customer lines. This may involve splitting the document into multiple entries if necessary.
  Check Configuration: Review the configuration settings in the SAP system related to document processing. Ensure that the system is set up to handle multiple vendors or customers appropriately.
  Consult with SAP Support: If the issue persists, it may be beneficial to consult with SAP support or your internal SAP team for further assistance. They can provide insights into specific configurations or patches that may resolve the issue.
  Training and Guidelines: Ensure that users are trained on how to enter data correctly to avoid creating documents with multiple vendor/customer lines unnecessarily.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in reviewing or editing documents, such as FB60 (Enter Incoming Invoices) or FB70 (Enter Outgoing Invoices).
  SAP Notes: Check for any SAP Notes related to this error message, as they may provide additional context or solutions.
  Documentation: Review SAP documentation or user manuals for guidelines on handling financial documents with multiple vendors or customers.
  
  By addressing the underlying causes and following the suggested solutions, you should be able to resolve the FMFG386 error and ensure smoother processing of financial documents in SAP.