How To Fix FMFG359 - Cannot reset document &1 / &2

SAP Error Message - Details

• Message type: E = Error

• Message class: FMFG - U.S. Federal Government Message Class

• Message number: 359

• Message text: Cannot reset document &1 / &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FMFG359 - Cannot reset document &1 / &2 ?

  The SAP error message FMFG359 "Cannot reset document &1 / &2" typically occurs in the context of Financial Management (FM) when there is an attempt to reset a document that is either locked, already processed, or has dependencies that prevent it from being reset. Here’s a breakdown of the potential causes, solutions, and related information for this error:
  Causes:
  
  Document Locking: The document you are trying to reset may be locked by another user or process.
  Status of the Document: The document may already be in a status that does not allow it to be reset (e.g., it has been fully processed or cleared).
  Dependencies: There may be other documents or transactions that depend on the document you are trying to reset, preventing the action.
  Authorization Issues: The user may not have the necessary authorizations to perform the reset operation.
  Configuration Issues: There may be configuration settings in the system that restrict the resetting of certain types of documents.
  
  Solutions:
  
  Check Document Status: Verify the status of the document. If it is already processed or cleared, you may need to reverse or adjust the related transactions instead of resetting.
  Unlock the Document: If the document is locked, check with your system administrator or the user who has locked it to unlock it.
  Review Dependencies: Investigate if there are any dependent documents or transactions that need to be addressed before you can reset the document.
  Authorization Check: Ensure that you have the necessary authorizations to reset the document. If not, contact your SAP security administrator to obtain the required permissions.
  Consult Configuration: If the issue persists, consult with your SAP configuration team to review any settings that may be preventing the reset of the document.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FMX1 (Create Document), FMX2 (Change Document), and FMX3 (Display Document) to manage financial documents.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. You can search the SAP Support Portal for specific notes that may address this error.
  Documentation: Review SAP documentation related to Financial Management and document processing for additional insights and best practices.
  
  If the problem persists after trying the above solutions, it may be beneficial to engage with SAP support for further assistance.