How To Fix FMFG273 - Transaction &: Customer ALC is different from IPACed ALC


SAP Error Message - Details

  • Message type: E = Error

  • Message class: FMFG - U.S. Federal Government Message Class

  • Message number: 273

  • Message text: Transaction &: Customer ALC is different from IPACed ALC

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  • What is the cause and solution for SAP error message FMFG273 - Transaction &: Customer ALC is different from IPACed ALC ?

    The SAP error message FMFG273 indicates a discrepancy between the customer ALC (Account Level Code) and the IPACed ALC (Intergovernmental Payment and Collection ALC) during a financial transaction. This error typically arises in the context of federal financial management, particularly when dealing with interagency transactions or payments.

    Cause:

    1. Mismatch in ALCs: The primary cause of this error is that the ALC associated with the customer (the entity you are trying to process a transaction for) does not match the ALC that has been IPACed (Intergovernmental Payment and Collection).
    2. Configuration Issues: There may be configuration issues in the SAP system where the ALCs are not set up correctly for the customer or the transaction type.
    3. Data Entry Errors: Manual data entry errors can lead to incorrect ALCs being entered for either the customer or the transaction.

    Solution:

    1. Verify ALCs: Check the ALCs for both the customer and the IPACed transaction. Ensure that they match. You can do this by reviewing the customer master data and the transaction details.
    2. Update Customer Master Data: If the customer ALC is incorrect, update the customer master data to reflect the correct ALC.
    3. Correct Transaction Data: If the transaction data is incorrect, correct the transaction to ensure that the ALCs match.
    4. Consult Configuration Settings: If the issue persists, consult with your SAP configuration team to ensure that the ALC settings are correctly configured in the system.
    5. Testing: After making the necessary changes, test the transaction again to ensure that the error has been resolved.

    Related Information:

    • Documentation: Refer to SAP documentation for FM (Funds Management) and IPAC processes to understand the requirements and configurations related to ALCs.
    • SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
    • User Roles: Ensure that the user executing the transaction has the appropriate roles and permissions to access and modify the ALC settings.
    • Training: Consider providing training for users involved in data entry to minimize manual errors related to ALCs.

    If the problem continues after following these steps, it may be beneficial to engage with SAP support or your internal IT team for further assistance.

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