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How To Fix FMFEES067 - Customer &1 does not exist.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: FMFEES - Fees

  • Message number: 067

  • Message text: Customer &1 does not exist.

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message FMFEES067 - Customer &1 does not exist. ?

    The SAP error message FMFEES067 indicates that the system cannot find the customer specified in the transaction or process you are trying to execute. This error typically occurs in the context of financial management or funds management when dealing with customer-related transactions.

    Cause:

    1. Non-Existent Customer: The customer ID you are trying to use does not exist in the system.
    2. Incorrect Customer ID: There may be a typo or error in the customer ID entered.
    3. Customer Deactivation: The customer might have been deactivated or deleted from the system.
    4. Data Synchronization Issues: If your system is integrated with other systems, there may be synchronization issues leading to the customer not being recognized.
    5. Authorization Issues: The user may not have the necessary permissions to view or access the customer data.

    Solution:

    1. Verify Customer ID: Double-check the customer ID you are entering to ensure it is correct.
    2. Check Customer Master Data: Use transaction codes like XD03 (Display Customer) or FD03 (Display Customer - Financial) to verify if the customer exists in the system.
    3. Recreate or Reactivate Customer: If the customer does not exist or has been deactivated, you may need to create a new customer record using transaction codes like XD01 (Create Customer) or reactivate the existing one.
    4. Check Authorizations: Ensure that your user account has the necessary authorizations to access customer data.
    5. Consult with IT Support: If the issue persists, consult with your SAP support team or IT department to investigate any potential data synchronization issues or system errors.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes for customer management, such as XD01, XD02, XD03, FD01, FD02, and FD03.
    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
    • Documentation: Review SAP documentation or help files related to customer master data management for additional insights.

    By following these steps, you should be able to identify the cause of the error and implement a solution. If the problem continues, further investigation may be required.

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