How To Fix FMCCAVC733 - Customer field missing on the receiver side of the index

SAP Error Message - Details

• Message type: E = Error

• Message class: FMCCAVC - Message class CCAVC - Cash control

• Message number: 733

• Message text: Customer field missing on the receiver side of the index

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message FMCCAVC733 - Customer field missing on the receiver side of the index ?

  The SAP error message FMCCAVC733, which states "Customer field missing on the receiver side of the index," typically occurs in the context of the SAP system's handling of financial documents, particularly when dealing with the allocation of costs or revenues to specific customers. This error indicates that the system is unable to find the necessary customer information in the index for the transaction being processed.
  Cause:
  
  
  Missing Customer Data: The most common cause of this error is that the customer field is not populated in the relevant data structure or index. This can happen if the customer information was not entered correctly during the transaction or if there was an issue during data migration or integration.
  
  
  Configuration Issues: There may be configuration issues in the system that prevent the customer data from being correctly linked to the financial documents.
  
  
  Data Consistency Issues: If there are inconsistencies in the data, such as missing entries in the customer master data or issues with the index itself, this error can occur.
  
  
  Custom Development: If there are custom developments or enhancements in the system that manipulate customer data, they may inadvertently lead to this error.
  
  
  Solution:
  
  
  Check Customer Data: Verify that the customer data is correctly entered in the relevant transactions. Ensure that the customer field is populated and that the customer master data is complete and accurate.
  
  
  Review Configuration: Check the configuration settings related to customer data and financial document processing. Ensure that all necessary fields are correctly mapped and that the system is set up to handle customer information appropriately.
  
  
  Rebuild Index: If the issue is related to the index, consider rebuilding the index or refreshing the relevant data structures. This may involve running specific SAP transactions or programs designed to update or repair the index.
  
  
  Data Consistency Check: Perform a data consistency check to identify any discrepancies in the customer master data or related tables. Use transaction codes like SE11 (Data Dictionary) or SE16 (Data Browser) to investigate the underlying tables.
  
  
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates available that resolve known issues related to this error message.
  
  
  Engage Technical Support: If the issue persists after checking the above points, consider engaging your SAP technical support team or consulting with SAP support for further assistance.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SE11 (Data Dictionary), SE16 (Data Browser), and others that may help in diagnosing the issue.
  SAP Documentation: Review SAP documentation related to financial document processing and customer data management for best practices and troubleshooting steps.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the root cause of the FMCCAVC733 error and implement an appropriate solution.