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Message type: E = Error
Message class: FMCA_PERMIT_ESOA - Message Class for Permit Services
Message number: 011
Message text: No price configured for citizen service product '&1'
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FMCA_PERMIT_ESOA011
- No price configured for citizen service product '&1' ?The SAP error message FMCA_PERMIT_ESOA011 indicates that there is no price configured for a specific citizen service product in the system. This error typically arises in the context of public sector applications, particularly when dealing with services that require a fee or pricing structure.
Cause:
- Missing Configuration: The most common cause of this error is that the pricing information for the specified citizen service product has not been set up in the system.
- Incorrect Product ID: The product ID referenced in the error message may be incorrect or not exist in the system.
- Inactive or Deleted Product: The product may have been marked as inactive or deleted, leading to the absence of pricing information.
- Data Migration Issues: If data was migrated from another system, there may have been issues in transferring the pricing data.
Solution:
Check Product Configuration:
- Navigate to the configuration settings for citizen service products in your SAP system.
- Verify that the product ID mentioned in the error message is correctly configured and active.
- Ensure that a price is assigned to the product.
Add or Update Pricing:
- If the product exists but lacks pricing, you will need to create or update the pricing information.
- This can typically be done through the transaction codes related to product management or pricing configuration.
Validate Product ID:
- Double-check the product ID being referenced in the error message to ensure it is correct.
- If necessary, consult with your SAP administrator or relevant documentation to confirm the correct ID.
Review Data Migration:
- If this issue arose after a data migration, review the migration process to ensure that all necessary pricing data was included and correctly mapped.
Consult Documentation:
- Refer to SAP documentation or support resources for specific steps related to configuring citizen service products and their pricing.
Related Information:
SPRO
(for configuration), SE11
(for data dictionary), and others that may be used to manage product and pricing information.By following these steps, you should be able to resolve the error and ensure that the citizen service product has the necessary pricing configured.
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