How To Fix FMCA_MC_ODATA072 - Form bundle ID is blank for the case GUID

SAP Error Message - Details

• Message type: E = Error

• Message class: FMCA_MC_ODATA - Message class for the Multichannel oData services(PS)

• Message number: 072

• Message text: Form bundle ID is blank for the case GUID

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message FMCA_MC_ODATA072 - Form bundle ID is blank for the case GUID ?

  The SAP error message FMCA_MC_ODATA072 indicates that there is an issue with a form bundle ID being blank for a specific case GUID in the context of the SAP system, particularly when dealing with OData services and forms.
  Cause:
  
  
  Missing Data: The form bundle ID is not populated in the system for the specified case GUID. This could be due to:
  
  Data not being correctly saved or processed in a previous step.
  A configuration issue where the form bundle ID is not being generated or linked properly to the case.
  An issue with the OData service that is supposed to retrieve or process this information.
  
  
  
  Incorrect Configuration: The configuration settings for the form bundles or the OData service might not be set up correctly, leading to the inability to fetch or associate the form bundle ID with the case.
  
  
  System Bugs: There could be bugs or issues in the version of SAP you are using that affect how form bundles are handled.
  
  
  Solution:
  
  
  Check Data Entry: Ensure that all necessary data has been entered correctly in the system. Verify that the case GUID is valid and that the associated form bundle ID should exist.
  
  
  Review Configuration: 
  
  Check the configuration settings for form bundles in the SAP system. Ensure that the form bundle ID is correctly defined and linked to the case type.
  Review the OData service configuration to ensure it is set up to retrieve the form bundle ID correctly.
  
  
  
  Debugging: If you have access to the backend, you can debug the OData service to see where the process is failing. Look for any logs or error messages that might provide more context.
  
  
  Consult Documentation: Refer to SAP documentation or notes related to the specific version you are using. There may be known issues or patches available.
  
  
  Contact SAP Support: If the issue persists and you cannot find a resolution, consider reaching out to SAP support for assistance. Provide them with the error message, case GUID, and any relevant details about your configuration and the steps leading to the error.
  
  
  Related Information:
  
  OData Services: Understanding how OData services work in SAP can help in troubleshooting issues related to data retrieval and processing.
  Form Bundles: Familiarize yourself with how form bundles are created and managed in your SAP environment, including any dependencies or prerequisites.
  SAP Notes: Regularly check SAP Notes for updates or fixes related to your specific version and modules in use.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution.