How To Fix FMCA_ISR_EN464 - ISR scenario &1 does not exist in version &2

SAP Error Message - Details

• Message type: E = Error

• Message class: FMCA_ISR_EN -

• Message number: 464

• Message text: ISR scenario &1 does not exist in version &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message FMCA_ISR_EN464 - ISR scenario &1 does not exist in version &2 ?

  The SAP error message "FMCA_ISR_EN464 ISR scenario &1 does not exist in version &2" typically occurs in the context of the Integrated Service Request (ISR) framework in SAP. This error indicates that the system is unable to find a specific ISR scenario that is expected to exist in a particular version.
  Cause:
  
  
  Missing Scenario: The ISR scenario specified by &1 does not exist in the version specified by &2. This could be due to:
  
  The scenario was never created or configured.
  The scenario was deleted or not transported correctly.
  The version specified is incorrect or does not match the available scenarios.
  
  
  
  Transport Issues: If the scenario was recently transported from another system, it may not have been transported correctly, or the version may not have been updated.
  
  
  Configuration Issues: There may be configuration issues in the ISR settings that prevent the scenario from being recognized.
  
  
  Solution:
  
  
  Check Scenario Configuration:
  
  Go to the ISR configuration in the SAP system and verify if the scenario &1 exists in the specified version &2.
  If it does not exist, you may need to create it or adjust the version.
  
  
  
  Transport Check:
  
  If the scenario was supposed to be transported, check the transport logs to ensure that the transport was successful and that the scenario is present in the target system.
  If necessary, re-transport the scenario.
  
  
  
  Version Verification:
  
  Ensure that you are using the correct version of the ISR scenario. Sometimes, the version may have been changed or updated, leading to this error.
  
  
  
  Consult Documentation:
  
  Review the SAP documentation related to ISR scenarios to ensure that all necessary steps for configuration and versioning have been followed.
  
  
  
  Debugging:
  
  If you have access to debugging tools, you can trace the execution to see where the error is being triggered and gather more context about the missing scenario.
  
  
  
  SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  
  
  
  Related Information:
  
  ISR Framework: The Integrated Service Request framework is used in SAP for managing service requests and scenarios. Understanding how scenarios are structured and managed can help in troubleshooting.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as ISRM (for managing ISR scenarios) and SPRO (for configuration settings).
  SAP Community: Engaging with the SAP Community forums can provide insights from other users who may have encountered similar issues.
  
  If the problem persists after following these steps, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.