How To Fix FMCA_ISR_EN411 - More than two ISR scenarios &1 &2 are found for template &3

SAP Error Message - Details

• Message type: E = Error

• Message class: FMCA_ISR_EN -

• Message number: 411

• Message text: More than two ISR scenarios &1 &2 are found for template &3

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message FMCA_ISR_EN411 - More than two ISR scenarios &1 &2 are found for template &3 ?

  The SAP error message FMCA_ISR_EN411 indicates that there are more than two ISR (Interactive Service Request) scenarios found for a specific template. This typically occurs in the context of the SAP Interactive Forms or the SAP CRM system when dealing with service requests or forms that are expected to have a unique mapping to a specific template.
  Cause:
  The error arises when the system detects multiple ISR scenarios that are associated with the same template. This can happen due to:
  
  Configuration Issues: There may be multiple configurations or entries in the system that point to the same template, leading to ambiguity.
  Data Duplication: Duplicate entries in the database for ISR scenarios related to the same template.
  Incorrect Template Assignment: The template may have been incorrectly assigned to multiple ISR scenarios.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check ISR Scenarios:
  
  Go to the configuration settings for ISR scenarios in your SAP system.
  Identify the ISR scenarios that are linked to the template mentioned in the error message.
  
  
  
  Review Template Assignments:
  
  Ensure that each template is assigned to a unique ISR scenario.
  If you find multiple scenarios assigned to the same template, decide which one should remain and remove or deactivate the others.
  
  
  
  Data Cleanup:
  
  If there are duplicate entries in the database, you may need to clean up the data. This could involve deleting or merging duplicate ISR scenarios.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to ISR configuration to ensure that you are following best practices.
  
  
  
  Testing:
  
  After making changes, test the ISR scenarios to ensure that the error no longer occurs and that the system behaves as expected.
  
  
  
  Seek Help from SAP Support:
  
  If you are unable to resolve the issue, consider reaching out to SAP support for assistance. They may provide insights specific to your system configuration.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like SPRO (for configuration) or SFP (for form management) to access the relevant settings.
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional guidance.
  Documentation: Review the SAP Help Portal for detailed information on ISR scenarios and templates.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.