How To Fix FMCA_ISR_EN385 - Duplicate return(s) found

SAP Error Message - Details

• Message type: E = Error

• Message class: FMCA_ISR_EN -

• Message number: 385

• Message text: Duplicate return(s) found

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message FMCA_ISR_EN385 - Duplicate return(s) found ?

  The SAP error message FMCA_ISR_EN385, which indicates "Duplicate return(s) found," typically occurs in the context of the SAP Financial Management (FM) module, particularly when dealing with return documents or transactions. This error suggests that the system has detected multiple entries that are considered duplicates based on certain criteria.
  Cause:
  
  Duplicate Entries: The most common cause is that there are multiple return documents that have the same key fields (like document number, fiscal year, etc.) in the system.
  Data Entry Errors: Manual data entry errors can lead to the creation of duplicate records.
  Integration Issues: If there are integrations with other systems, data might be duplicated during the transfer process.
  Configuration Issues: Incorrect configuration in the system might lead to the generation of duplicate entries.
  
  Solution:
  
  Identify Duplicates: Use transaction codes like SE16 or SE11 to check the relevant database tables for duplicate entries. Look for the specific fields that are causing the duplication.
  Delete or Archive Duplicates: Once identified, you can either delete the duplicate entries (if they are not needed) or archive them if they need to be retained for historical purposes.
  Review Data Entry Processes: Ensure that data entry processes are robust and include checks to prevent duplicates from being created in the first place.
  Check Integration Processes: If the duplicates are coming from an integrated system, review the data transfer processes to ensure they are functioning correctly and not creating duplicates.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that might address this specific error or provide additional guidance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes like SE16 (Data Browser), SE11 (Data Dictionary), and FMX1 (Create Return) to help in troubleshooting.
  SAP Documentation: Review SAP documentation related to the Financial Management module for best practices on handling return documents.
  User Roles and Authorizations: Ensure that users have the appropriate roles and authorizations to prevent unauthorized data entry that could lead to duplicates.
  Testing: After implementing changes, conduct thorough testing to ensure that the issue is resolved and that no new duplicates are being created.
  
  If the problem persists after following these steps, it may be beneficial to consult with your SAP support team or reach out to SAP directly for further assistance.