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Message type: E = Error
Message class: FMCA_ISR_EN -
Message number: 117
Message text: Start triggering workflows
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FMCA_ISR_EN117
- Start triggering workflows ?The SAP error message FMCA_ISR_EN117 typically relates to issues with triggering workflows in the context of SAP's Integrated Service Request (ISR) functionality. This error can occur due to various reasons, including configuration issues, missing data, or problems with the workflow setup itself.
Cause:
- Workflow Configuration Issues: The workflow may not be properly configured or activated in the system.
- Missing or Incorrect Data: Required data for the workflow to trigger may be missing or incorrectly set up.
- Authorization Issues: The user may not have the necessary authorizations to trigger the workflow.
- Technical Errors: There could be underlying technical issues, such as problems with the workflow engine or related components.
Solution:
Check Workflow Configuration:
- Ensure that the workflow is correctly configured and activated in the SAP system.
- Verify that all necessary steps and conditions in the workflow are defined correctly.
Validate Data:
- Check if all required data fields are filled out correctly in the service request.
- Ensure that the data being passed to the workflow is valid and complete.
Review Authorizations:
- Confirm that the user attempting to trigger the workflow has the necessary authorizations.
- Use transaction codes like SU53 to analyze authorization issues.
Check Workflow Logs:
- Use transaction SWI1 (Work Item Selection) or SWI2_FREQ (Work Item Selection - Frequency) to check for any logs or errors related to the workflow.
- Analyze the logs for any specific error messages that can provide more context.
Technical Troubleshooting:
- If the issue persists, consider checking the system logs (transaction SLG1) for any related error messages.
- Consult with your SAP Basis team to ensure that the workflow engine and related components are functioning correctly.
Consult Documentation:
- Refer to SAP Notes and documentation related to the specific version of SAP you are using for any known issues or patches.
Related Information:
If the problem continues after following these steps, it may be beneficial to escalate the issue to SAP support for further assistance.
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