How To Fix FMCA_ISR_EN062 - System cannot find scenario for ISR template &1

SAP Error Message - Details

• Message type: E = Error

• Message class: FMCA_ISR_EN -

• Message number: 062

• Message text: System cannot find scenario for ISR template &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message FMCA_ISR_EN062 - System cannot find scenario for ISR template &1 ?

  The SAP error message FMCA_ISR_EN062, which states "System cannot find scenario for ISR template &1," typically occurs in the context of the Interactive Service Request (ISR) functionality in SAP. This error indicates that the system is unable to locate a specific scenario associated with the ISR template you are trying to use.
  Causes:
  
  Missing Scenario Configuration: The scenario that corresponds to the ISR template has not been configured in the system.
  Incorrect Template Assignment: The ISR template may not be correctly assigned to a scenario in the configuration settings.
  Transport Issues: If the configuration was transported from another system, the scenario might not have been included in the transport request.
  Authorization Issues: The user may not have the necessary authorizations to access the scenario.
  Data Inconsistency: There may be inconsistencies in the data or configuration that prevent the system from finding the scenario.
  
  Solutions:
  
  
  Check Scenario Configuration:
  
  Go to the configuration settings for ISR in the SAP system (transaction code SPRO).
  Navigate to the relevant section for configuring ISR scenarios and ensure that the scenario for the specified template is defined.
  
  
  
  Verify Template Assignment:
  
  Ensure that the ISR template you are using is correctly assigned to a valid scenario.
  Check the settings in the ISR template configuration to confirm that it points to the correct scenario.
  
  
  
  Transport Check:
  
  If the configuration was recently transported, verify that the transport request included all necessary objects, including the scenario.
  If needed, re-transport the missing scenario configuration.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to access the ISR scenario.
  Check the user roles and profiles to confirm that they include access to the relevant ISR functionalities.
  
  
  
  Data Consistency Check:
  
  Run consistency checks or reports to identify any inconsistencies in the ISR configuration.
  Correct any discrepancies found during the checks.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for additional guidance on configuring ISR scenarios and templates.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO (Customizing), SFP (Form Builder), and others that may be useful for configuration and troubleshooting.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Community Forums: Engage with SAP community forums or user groups for insights from other users who may have encountered similar issues.
  
  If the problem persists after following these steps, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.