How To Fix FMCA_DM_EN410 - Dunning Process &1 &2 is running externally

SAP Error Message - Details

• Message type: E = Error

• Message class: FMCA_DM_EN - Debt Management Messages

• Message number: 410

• Message text: Dunning Process &1 &2 is running externally

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message FMCA_DM_EN410 - Dunning Process &1 &2 is running externally ?

  The SAP error message FMCA_DM_EN410 indicates that a dunning process is currently running externally for the specified dunning area and dunning run. This typically means that there is an ongoing dunning process that is preventing you from executing another dunning run or making changes to the dunning settings for that specific area.
  Cause:
  
  Concurrent Dunning Runs: The most common cause is that a dunning run is already in progress for the specified dunning area and run number.
  Background Jobs: A background job related to the dunning process might be running, which locks the dunning area for further processing.
  System Lock: The system may have a lock on the dunning process due to a previous transaction that has not yet completed.
  
  Solution:
  
  
  Check Background Jobs: Go to transaction SM37 to check for any background jobs related to the dunning process. Look for jobs that are currently running or have failed. If you find a job that is stuck, you may need to terminate it or wait for it to complete.
  
  
  Wait for Completion: If you find that a dunning run is in progress, you may need to wait until it completes before you can initiate another run.
  
  
  Check Lock Entries: Use transaction SM12 to check for any lock entries related to the dunning process. If you find any locks that are no longer needed, you can delete them (ensure you have the necessary authorizations and that it is safe to do so).
  
  
  Review Dunning Configuration: Ensure that the dunning configuration is set up correctly and that there are no issues with the dunning area or run settings.
  
  
  Consult Logs: Check the application logs (transaction SLG1) for any additional information or errors that might provide more context about the issue.
  
  
  Contact Support: If the issue persists and you cannot identify the cause, consider reaching out to your SAP support team for further assistance.
  
  
  Related Information:
  
  Dunning Process: The dunning process in SAP is used to manage overdue receivables and to send reminders to customers regarding outstanding payments.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as F150 (Dunning) for executing dunning runs, SM37 (Job Monitoring), SM12 (Lock Entries), and SLG1 (Application Log).
  Documentation: Refer to SAP Help documentation for detailed information on dunning processes and error handling.
  
  By following these steps, you should be able to resolve the error and continue with your dunning processes.