How To Fix FMCA_BRF_EN002 - Incomplete payment card information for incoming payment method

SAP Error Message - Details

• Message type: E = Error

• Message class: FMCA_BRF_EN -

• Message number: 002

• Message text: Incomplete payment card information for incoming payment method

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FMCA_BRF_EN002 - Incomplete payment card information for incoming payment method ?

  The SAP error message FMCA_BRF_EN002 indicates that there is incomplete payment card information for the incoming payment method. This error typically arises in the context of financial transactions where payment card details are required but not fully provided.
  Cause:
  
  Missing Payment Card Information: The payment card details (such as card number, expiration date, CVV, etc.) are not fully entered or are missing in the transaction.
  Incorrect Configuration: The payment method configuration in SAP may not be set up correctly to handle payment card transactions.
  Data Validation Issues: The system may have validation rules that are not being met due to incomplete or incorrect data entry.
  User Input Error: The user may have inadvertently skipped fields or entered incorrect information.
  
  Solution:
  
  
  Check Payment Card Details: Ensure that all required fields for the payment card are filled out correctly. This includes:
  
  Card Number
  Expiration Date
  CVV/CVC Code
  Cardholder Name
  Billing Address (if required)
  
  
  
  Review Payment Method Configuration: 
  
  Go to the configuration settings for the payment method in SAP and ensure that it is set up to accept payment card transactions.
  Verify that the payment method is correctly linked to the appropriate payment card types.
  
  
  
  Validate Data Entry: 
  
  Ensure that the data entered complies with the expected formats and requirements. For example, check for any leading or trailing spaces in the card number or other fields.
  
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific requirements related to payment card processing in your version of SAP.
  
  
  Error Logs: Check the application logs for any additional error messages or warnings that may provide more context about the issue.
  
  
  User Training: If the issue is recurring, consider providing additional training to users on how to correctly enter payment card information.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide updates/patches related to payment processing.
  Transaction Codes: Familiarize yourself with transaction codes related to payment processing, such as F110 (Automatic Payment Transactions) or FBZP (Maintain Payment Program).
  Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  By following these steps, you should be able to resolve the FMCA_BRF_EN002 error and ensure that payment card information is correctly processed in your SAP system.