How To Fix FM_LGD_ZAHLUNGSSICHT012 - Posting reference is posted on several customers

SAP Error Message - Details

• Message type: E = Error

• Message class: FM_LGD_ZAHLUNGSSICHT -

• Message number: 012

• Message text: Posting reference is posted on several customers

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message FM_LGD_ZAHLUNGSSICHT012 - Posting reference is posted on several customers ?

  The SAP error message FM_LGD_ZAHLUNGSSICHT012, which states "Posting reference is posted on several customers," typically occurs in the context of financial transactions, particularly when dealing with customer accounts in the SAP system. This error indicates that a specific posting reference (or document number) has been used for multiple customer accounts, which is not allowed in the system.
  Cause:
  
  Duplicate Posting Reference: The same posting reference has been used for transactions involving multiple customers. In SAP, each posting reference should be unique to avoid confusion and ensure accurate financial reporting.
  Configuration Issues: There may be configuration settings in the SAP system that allow or disallow the use of the same posting reference across different customer accounts.
  Data Entry Errors: Manual data entry errors can lead to the same reference being assigned to different customers inadvertently.
  
  Solution:
  
  Identify Duplicate References: Check the transactions that have been posted using the same reference. You can do this by querying the database or using transaction codes like FB03 (Display Document) to view the documents associated with the posting reference.
  Correct the Posting: If you find that the same reference has been used for multiple customers, you will need to correct the postings. This may involve reversing the incorrect transactions and re-posting them with unique references.
  Review Configuration: If this issue occurs frequently, review the configuration settings in the SAP system related to document numbering and posting references. Ensure that the settings align with your organization's financial policies.
  Implement Controls: To prevent future occurrences, consider implementing controls or validation checks in the data entry process to ensure that posting references are unique for each customer transaction.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FB03 (Display Document), FBL5N (Customer Line Item Display), and FBL1N (Vendor Line Item Display) to analyze and manage postings.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  User Training: Ensure that users involved in financial transactions are trained on the importance of unique posting references and the potential implications of using duplicates.
  
  If the problem persists after following these steps, it may be beneficial to consult with your SAP support team or a professional with expertise in SAP financial modules for further assistance.