How To Fix FM861 - > Account & & is blocked by dunning run & &

SAP Error Message - Details

• Message type: E = Error

• Message class: FM - Dunning Notices

• Message number: 861

• Message text: > Account & & is blocked by dunning run & &

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FM861 - > Account & & is blocked by dunning run & & ?

  The SAP error message FM861 indicates that a specific account is blocked due to a dunning run. Dunning is the process of communicating with customers to ensure the collection of accounts receivable. When an account is blocked by a dunning run, it typically means that the account has been flagged for follow-up actions due to overdue payments or other issues.
  Cause:
  
  Dunning Block: The account in question has been blocked because it has reached a certain dunning level or has been flagged for dunning due to overdue invoices.
  Dunning Procedure: The dunning procedure may have been set up to automatically block accounts that meet specific criteria, such as overdue payments or a certain number of dunning notices.
  Configuration Issues: There may be configuration settings in the dunning procedure that are causing the account to be blocked.
  
  Solution:
  
  Review Dunning Status: Check the dunning status of the account in question. You can do this by navigating to the customer account in SAP and reviewing the dunning information.
  Release the Block: If the dunning run has completed and the account is still blocked, you may need to manually release the block. This can typically be done in the customer master data or through the dunning management transaction.
  Adjust Dunning Settings: If the dunning procedure is too strict, consider adjusting the settings to prevent unnecessary blocks in the future. This may involve changing the dunning levels or criteria for blocking accounts.
  Contact Finance Team: If you are unsure about how to proceed, it may be helpful to contact your finance or accounts receivable team for assistance. They can provide insights into the specific dunning procedures in place and how to resolve the issue.
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like FD10N (Display Customer Balance) or F150 (Dunning) to review customer accounts and dunning runs.
  Dunning Procedure Configuration: Review the configuration of the dunning procedure in the SAP system (transaction code OB77 for dunning procedure settings).
  Documentation: Refer to SAP documentation or help files for detailed information on dunning processes and how to manage blocked accounts.
  
  By following these steps, you should be able to identify the cause of the FM861 error and take appropriate action to resolve it.