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Message type: E = Error
Message class: FM - Dunning Notices
Message number: 849
Message text: > Document & has adopted account dunning block reason &
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FM849
- > Document & has adopted account dunning block reason & ?The SAP error message FM849 indicates that a document has adopted an account dunning block reason. This typically occurs in the context of accounts receivable and dunning processes, where a customer account has been blocked from receiving dunning notices due to specific reasons.
Cause:
- Dunning Block Reason: The customer account has a dunning block reason assigned, which prevents the system from processing dunning notices for that account. This could be due to various reasons such as disputes, payment arrangements, or other customer-specific issues.
- Document Processing: When trying to process a document (like an invoice or payment) related to that customer account, the system checks for dunning blocks. If a dunning block is found, the error message FM849 is triggered.
Solution:
- Check Dunning Block Reason: Review the customer account in the SAP system to identify the dunning block reason. You can do this by navigating to the customer master data (transaction code
FD03
for display).- Remove or Change Dunning Block: If appropriate, you can remove or change the dunning block reason. This can be done in the customer master data (transaction code
FD02
for change). Ensure that you have the necessary permissions and that the change aligns with your company's policies.- Review Document: If the document is valid and should not be blocked, ensure that it is correctly processed and that there are no other issues preventing its processing.
- Consult with Finance Team: If you are unsure about the implications of changing the dunning block, consult with your finance or accounts receivable team to ensure compliance with company policies.
Related Information:
FD03
- Display Customer MasterFD02
- Change Customer MasterF150
- Dunning ProgramBy following these steps, you should be able to resolve the FM849 error and ensure that your dunning processes are functioning correctly.
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