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Message type: E = Error
Message class: FM - Dunning Notices
Message number: 814
Message text: > Account & dunning notice/dun.level. Dunning level & is being processed.
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FM814
- > Account & dunning notice/dun.level. Dunning level & is being processed. ?The SAP error message FM814 typically indicates an issue related to the dunning process in the Financial Accounting (FI) module. Specifically, it suggests that there is a problem with the dunning level for an account that is currently being processed. Here’s a breakdown of the cause, potential solutions, and related information:
Cause:
- Dunning Level Conflict: The error often arises when the system is trying to process a dunning notice for an account that is already at a certain dunning level, and the system cannot proceed with the next level due to configuration or data issues.
- Account Status: The account may be locked or have a status that prevents further dunning processing.
- Configuration Issues: There may be issues with the dunning configuration settings in the system, such as incorrect dunning procedures or missing parameters.
- Data Integrity Issues: There could be inconsistencies in the data related to the customer/vendor accounts or the dunning notices.
Solution:
- Check Dunning Levels: Review the dunning levels set for the account in question. Ensure that the account is eligible for the next dunning level and that the dunning procedure is correctly configured.
- Review Account Status: Check if the account is blocked or has any restrictions that would prevent dunning processing. If necessary, unblock the account or resolve any issues.
- Configuration Review: Go to the dunning configuration settings in SAP (Transaction code: OBA4 for dunning procedures) and verify that all settings are correct. Ensure that the dunning levels and procedures are properly defined.
- Run Dunning Program: If the account is eligible, try running the dunning program again (Transaction code: F150). Make sure to select the correct parameters and dunning levels.
- Check for Open Items: Ensure that there are no open items that are preventing the dunning process from completing. Clear any discrepancies if found.
- Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
Related Information:
If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP support team or a consultant who specializes in SAP Financial Accounting.
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