How To Fix FM814 - > Account & dunning notice/dun.level. Dunning level & is being processed.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: FM - Dunning Notices

  • Message number: 814

  • Message text: > Account & dunning notice/dun.level. Dunning level & is being processed.

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message FM814 - > Account & dunning notice/dun.level. Dunning level & is being processed. ?

    The SAP error message FM814 typically indicates an issue related to the dunning process in the Financial Accounting (FI) module. Specifically, it suggests that there is a problem with the dunning level for an account that is currently being processed. Here’s a breakdown of the cause, potential solutions, and related information:

    Cause:

    1. Dunning Level Conflict: The error often arises when the system is trying to process a dunning notice for an account that is already at a certain dunning level, and the system cannot proceed with the next level due to configuration or data issues.
    2. Account Status: The account may be locked or have a status that prevents further dunning processing.
    3. Configuration Issues: There may be issues with the dunning configuration settings in the system, such as incorrect dunning procedures or missing parameters.
    4. Data Integrity Issues: There could be inconsistencies in the data related to the customer/vendor accounts or the dunning notices.

    Solution:

    1. Check Dunning Levels: Review the dunning levels set for the account in question. Ensure that the account is eligible for the next dunning level and that the dunning procedure is correctly configured.
    2. Review Account Status: Check if the account is blocked or has any restrictions that would prevent dunning processing. If necessary, unblock the account or resolve any issues.
    3. Configuration Review: Go to the dunning configuration settings in SAP (Transaction code: OBA4 for dunning procedures) and verify that all settings are correct. Ensure that the dunning levels and procedures are properly defined.
    4. Run Dunning Program: If the account is eligible, try running the dunning program again (Transaction code: F150). Make sure to select the correct parameters and dunning levels.
    5. Check for Open Items: Ensure that there are no open items that are preventing the dunning process from completing. Clear any discrepancies if found.
    6. Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.

    Related Information:

    • Dunning Process: The dunning process in SAP is used to remind customers of overdue payments. It involves sending out dunning notices based on predefined dunning levels.
    • Transaction Codes: Familiarize yourself with relevant transaction codes such as:
      • F150: Dunning Run
      • FBL1N/FBL5N: Display Vendor/Customer Line Items
      • OBD2: Dunning Procedure Configuration
    • Documentation: Refer to SAP documentation for detailed information on dunning processes and configurations.

    If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP support team or a consultant who specializes in SAP Financial Accounting.

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