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How To Fix FM804 - > Doc. & has payment method for incoming payments, no dun.notice


SAP Error Message - Details

  • Message type: E = Error

  • Message class: FM - Dunning Notices

  • Message number: 804

  • Message text: > Doc. & has payment method for incoming payments, no dun.notice

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message FM804 - > Doc. & has payment method for incoming payments, no dun.notice ?

    The SAP error message FM804 indicates that there is an issue with a document that has a payment method assigned for incoming payments, but it does not have a dunning notice associated with it. This typically occurs in the context of financial management and accounts receivable processes within SAP.

    Cause:

    1. Payment Method Configuration: The payment method assigned to the document may not be configured correctly for dunning.
    2. Dunning Procedure: The dunning procedure may not be set up for the customer or the specific document type.
    3. Document Status: The document may not be in a status that allows for dunning notices to be generated.
    4. Missing Dunning Data: The necessary dunning data may not have been maintained for the customer or the document.

    Solution:

    1. Check Payment Method Configuration:

      • Go to the configuration settings for payment methods in SAP and ensure that the payment method used for the document is set up to allow dunning notices.
    2. Review Dunning Procedure:

      • Verify that the dunning procedure assigned to the customer is appropriate and that it is active. You can check this in the customer master data (transaction code FD03).
    3. Document Status:

      • Ensure that the document is in a status that allows for dunning. For example, it should not be cleared or fully paid.
    4. Maintain Dunning Data:

      • Check if the dunning data is maintained for the customer. You can do this by reviewing the customer account in the SAP system.
    5. Run Dunning Program:

      • If everything is set up correctly, try running the dunning program (transaction code F150) to see if it generates the dunning notices as expected.

    Related Information:

    • Dunning in SAP: Dunning is the process of communicating with customers to ensure the collection of payments. It involves sending reminders and notices for overdue invoices.
    • Transaction Codes:
      • FD03: Display Customer Master Data
      • F150: Dunning Program
    • Configuration: Dunning procedures and payment methods can be configured in the SAP Customizing Implementation Guide (SPRO).

    If the issue persists after checking these areas, it may be beneficial to consult with your SAP support team or refer to SAP documentation for further troubleshooting steps.

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