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Message type: E = Error
Message class: FM - Dunning Notices
Message number: 804
Message text: > Doc. & has payment method for incoming payments, no dun.notice
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FM804
- > Doc. & has payment method for incoming payments, no dun.notice ?The SAP error message FM804 indicates that there is an issue with a document that has a payment method assigned for incoming payments, but it does not have a dunning notice associated with it. This typically occurs in the context of financial management and accounts receivable processes within SAP.
Cause:
- Payment Method Configuration: The payment method assigned to the document may not be configured correctly for dunning.
- Dunning Procedure: The dunning procedure may not be set up for the customer or the specific document type.
- Document Status: The document may not be in a status that allows for dunning notices to be generated.
- Missing Dunning Data: The necessary dunning data may not have been maintained for the customer or the document.
Solution:
Check Payment Method Configuration:
- Go to the configuration settings for payment methods in SAP and ensure that the payment method used for the document is set up to allow dunning notices.
Review Dunning Procedure:
- Verify that the dunning procedure assigned to the customer is appropriate and that it is active. You can check this in the customer master data (transaction code
FD03
).Document Status:
- Ensure that the document is in a status that allows for dunning. For example, it should not be cleared or fully paid.
Maintain Dunning Data:
- Check if the dunning data is maintained for the customer. You can do this by reviewing the customer account in the SAP system.
Run Dunning Program:
- If everything is set up correctly, try running the dunning program (transaction code
F150
) to see if it generates the dunning notices as expected.Related Information:
FD03
: Display Customer Master DataF150
: Dunning ProgramIf the issue persists after checking these areas, it may be beneficial to consult with your SAP support team or refer to SAP documentation for further troubleshooting steps.
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