How To Fix FM800 - *********** Message for GENERATE_DUNNING_DATA****************************


SAP Error Message - Details

  • Message type: E = Error

  • Message class: FM - Dunning Notices

  • Message number: 800

  • Message text: *********** Message for GENERATE_DUNNING_DATA****************************

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message FM800 - *********** Message for GENERATE_DUNNING_DATA**************************** ?

    The SAP error message FM800 is related to the dunning process in SAP Financial Accounting (FI). This error typically occurs when there is an issue with generating dunning data for customer accounts. The message "Message for GENERATE_DUNNING_DATA" indicates that there is a problem in the dunning run process.

    Causes:

    1. Missing Configuration: The dunning procedure may not be properly configured in the system.
    2. Data Issues: There may be missing or incorrect data in the customer master records or open items that are preventing the dunning run from being executed.
    3. Authorization Issues: The user executing the dunning run may not have the necessary authorizations to perform the action.
    4. Technical Errors: There could be a technical issue or bug in the system that is causing the error.

    Solutions:

    1. Check Dunning Configuration:

      • Ensure that the dunning procedure is correctly configured in the system. This includes checking the dunning levels, dunning texts, and dunning charges.
      • Use transaction code OBD2 to review and adjust the dunning procedure settings.
    2. Review Customer Master Data:

      • Check the customer master records for any missing or incorrect information. Ensure that the accounts have open items that are eligible for dunning.
      • Use transaction code FD03 to display customer master data and verify the relevant details.
    3. Check Open Items:

      • Ensure that there are open items in the customer accounts that meet the criteria for dunning. If there are no open items, the dunning run will not generate any data.
    4. Authorization Check:

      • Verify that the user has the necessary authorizations to execute the dunning run. This can be checked with the help of your SAP security team.
    5. Technical Troubleshooting:

      • If the above steps do not resolve the issue, check for any system logs or dumps that may provide more information about the error. Use transaction code ST22 to check for dumps and SM21 for system logs.
      • If a technical issue is suspected, consider reaching out to your SAP Basis team or SAP support for further assistance.

    Related Information:

    • Dunning Process: The dunning process in SAP is used to remind customers of overdue payments. It involves generating dunning notices based on the dunning levels defined in the system.
    • Transaction Codes: Familiarize yourself with relevant transaction codes such as F150 (Dunning) for executing the dunning run, and OBD2 for dunning configuration.
    • SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address known issues related to the FM800 error message.

    If the problem persists after following these steps, it may be beneficial to consult with an SAP expert or your organization's SAP support team for further investigation.

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