How To Fix FM710 - > Total due amount & (LC) cannot be dunned


SAP Error Message - Details

  • Message type: E = Error

  • Message class: FM - Dunning Notices

  • Message number: 710

  • Message text: > Total due amount & (LC) cannot be dunned

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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  • What is the cause and solution for SAP error message FM710 - > Total due amount & (LC) cannot be dunned ?

    The SAP error message FM710, which states "Total due amount & (LC) cannot be dunned," typically occurs in the context of the Funds Management (FM) module when attempting to perform dunning (the process of reminding customers about overdue payments) for a specific amount that is not eligible for dunning.

    Causes:

    1. Amount Not Due: The total due amount may not be overdue or may not meet the criteria for dunning.
    2. Dunning Block: The item may be blocked from dunning due to specific settings in the vendor or customer master data.
    3. Dunning Procedure Settings: The dunning procedure assigned may not be configured correctly to allow for dunning of the specified amount.
    4. Currency Issues: There may be issues related to the currency in which the amount is expressed, especially if it does not match the expected local currency.
    5. Document Status: The document associated with the amount may be in a status that does not allow for dunning (e.g., cleared or reversed).

    Solutions:

    1. Check Due Dates: Verify the due date of the amount in question to ensure it is indeed overdue.
    2. Review Dunning Block Settings: Check the vendor or customer master data for any dunning block indicators that may prevent dunning.
    3. Examine Dunning Procedure: Ensure that the dunning procedure assigned to the customer/vendor is correctly set up and allows for dunning of the amount in question.
    4. Currency Verification: Confirm that the currency of the amount matches the expected currency for dunning processes.
    5. Document Status Check: Review the status of the document related to the amount to ensure it is eligible for dunning.

    Related Information:

    • Transaction Codes: You may need to use transaction codes like F150 (Dunning) to initiate the dunning process and FBL1N or FBL5N to review open items for vendors or customers, respectively.
    • Configuration: If you have access, check the configuration settings in the SAP Customizing Implementation Guide (IMG) under Financial Accounting (FI) > Accounts Receivable and Accounts Payable > Dunning.
    • SAP Notes: Look for relevant SAP Notes that may address specific issues related to this error message or provide updates and patches.

    If the issue persists after checking these areas, it may be beneficial to consult with your SAP support team or refer to SAP documentation for further troubleshooting steps.

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