How To Fix FM704 - > Document & line & has a new dunning level &

SAP Error Message - Details

• Message type: E = Error

• Message class: FM - Dunning Notices

• Message number: 704

• Message text: > Document & line & has a new dunning level &

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FM704 - > Document & line & has a new dunning level & ?

  The SAP error message FM704 typically indicates that there is an issue related to dunning levels in the financial module, specifically in the context of accounts receivable or accounts payable. The message suggests that a document and its corresponding line item have been assigned a new dunning level, which may not be compatible with the current processing or configuration.
  Cause:
  
  Dunning Level Change: The error usually occurs when a document has been processed in a way that changes its dunning level, but the system is unable to handle this change due to configuration issues or missing data.
  Inconsistent Data: There may be inconsistencies in the dunning data for the document, such as missing dunning information or incorrect settings in the dunning procedure.
  Configuration Issues: The dunning procedure may not be properly configured in the system, leading to conflicts when trying to process the document.
  
  Solution:
  
  Check Dunning Configuration: Review the dunning procedure settings in the SAP system. Ensure that the dunning levels are correctly defined and that the dunning procedure is properly assigned to the relevant customer/vendor accounts.
  Review Document Status: Check the status of the document and its line items. Ensure that they are not in a state that would prevent dunning processing (e.g., cleared, reversed, etc.).
  Update Dunning Data: If the dunning level has changed, you may need to manually update the dunning data for the document. This can often be done through transaction codes like F150 (Dunning) or by using the appropriate report to reprocess dunning.
  Run Dunning Program: If the dunning levels are correct but the error persists, try running the dunning program again to see if it resolves the issue. Use transaction code F150 to execute the dunning run.
  Check for Notes and Patches: Sometimes, SAP releases notes or patches that address specific issues. Check the SAP Support Portal for any relevant notes related to this error message.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes related to dunning, such as F150 (Dunning) and FBL1N/FBL5N (Vendor/Customer Line Item Display).
  SAP Documentation: Refer to the official SAP documentation for detailed information on dunning procedures and configuration.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  
  If the problem persists after trying the above solutions, it may be necessary to consult with your SAP support team or a technical consultant who can analyze the specific configuration and data in your system.