How To Fix FM507 - Dunning notice for acc.: '&' '& &' created successfully (fax request)

SAP Error Message - Details

• Message type: E = Error

• Message class: FM - Dunning Notices

• Message number: 507

• Message text: Dunning notice for acc.: '&' '& &' created successfully (fax request)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FM507 - Dunning notice for acc.: '&' '& &' created successfully (fax request) ?

  The SAP error message FM507 indicates that a dunning notice has been successfully created for a specific account, and it is related to a fax request. This message typically appears in the context of the dunning process, which is a method used by companies to remind customers of overdue payments.
  Cause:
  
  Dunning Process: The message FM507 is not an error per se but rather an informational message indicating that the dunning notice has been generated successfully for the specified account.
  Fax Request: The message indicates that the dunning notice is intended to be sent via fax. This could be due to the settings in the customer master data or the dunning configuration.
  
  Solution:
  
  Check Dunning Configuration: Ensure that the dunning procedure is correctly configured in the system. This includes checking the dunning levels, dunning texts, and the output types for dunning notices.
  Verify Customer Master Data: Check the customer master data to ensure that the fax number is correctly maintained and that the customer is set up to receive dunning notices via fax.
  Output Determination: Ensure that the output determination for the dunning notice is set up correctly. This includes checking the output type for dunning notices and ensuring that it is configured to use fax as the output medium.
  Monitor Fax Transmission: If the dunning notice is created successfully but not received by the customer, check the fax transmission logs to ensure that the fax was sent successfully. This may involve checking the fax server or any middleware used for fax transmission.
  
  Related Information:
  
  Dunning Procedure: Understand the dunning procedure in SAP, which includes various levels of reminders and the associated texts.
  Output Management: Familiarize yourself with SAP's output management system, which controls how documents are generated and sent (e.g., print, fax, email).
  Transaction Codes: You may want to use transaction codes like F150 (Dunning) to manage dunning runs and SOST to check the status of sent faxes.
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to dunning notices and fax transmission.
  
  If you are encountering issues beyond the informational message, it may be helpful to consult with your SAP support team or refer to SAP documentation for more detailed troubleshooting steps.