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Message type: E = Error
Message class: FM - Dunning Notices
Message number: 204
Message text: Dunning recipient & does not exist for customer & &
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FM204
- Dunning recipient & does not exist for customer & & ?The SAP error message FM204 indicates that there is an issue with the dunning recipient for a specific customer. This error typically arises when the system cannot find a valid dunning recipient for the customer in question. Here’s a breakdown of the cause, potential solutions, and related information:
Cause:
- Missing Dunning Recipient: The customer does not have a dunning recipient defined in the system.
- Incorrect Customer Master Data: The customer master data may be incomplete or incorrectly configured, leading to the absence of a dunning recipient.
- Dunning Procedure Configuration: The dunning procedure assigned to the customer may not be set up correctly, or the dunning recipient settings may not be properly defined.
- Data Inconsistencies: There may be inconsistencies in the data related to the customer or the dunning process.
Solution:
Check Customer Master Data:
- Go to the customer master record (transaction code
FD03
for display).- Verify that the dunning recipient is correctly defined in the customer’s data. You can check the "Dunning" tab to see if a dunning recipient is assigned.
Assign Dunning Recipient:
- If no dunning recipient is assigned, you can assign one by editing the customer master record (transaction code
FD02
for change).- Ensure that the dunning recipient is a valid contact (e.g., a specific person or department) that should receive dunning notices.
Review Dunning Procedure:
- Check the dunning procedure assigned to the customer (transaction code
OBD2
).- Ensure that the dunning procedure is correctly configured to include dunning recipients.
Run Dunning Program:
- After making the necessary changes, run the dunning program again (transaction code
F150
).- Monitor for any further errors or issues.
Consult Documentation:
- If the issue persists, consult SAP documentation or your internal SAP support team for further troubleshooting steps.
Related Information:
FD03
: Display Customer MasterFD02
: Change Customer MasterF150
: Dunning ProgramOBD2
: Dunning Procedure ConfigurationBy following these steps, you should be able to resolve the FM204 error and ensure that the dunning process functions correctly for the affected customer.
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