How To Fix FM204 - Dunning recipient & does not exist for customer & &


SAP Error Message - Details

  • Message type: E = Error

  • Message class: FM - Dunning Notices

  • Message number: 204

  • Message text: Dunning recipient & does not exist for customer & &

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message FM204 - Dunning recipient & does not exist for customer & & ?

    The SAP error message FM204 indicates that there is an issue with the dunning recipient for a specific customer. This error typically arises when the system cannot find a valid dunning recipient for the customer in question. Here’s a breakdown of the cause, potential solutions, and related information:

    Cause:

    1. Missing Dunning Recipient: The customer does not have a dunning recipient defined in the system.
    2. Incorrect Customer Master Data: The customer master data may be incomplete or incorrectly configured, leading to the absence of a dunning recipient.
    3. Dunning Procedure Configuration: The dunning procedure assigned to the customer may not be set up correctly, or the dunning recipient settings may not be properly defined.
    4. Data Inconsistencies: There may be inconsistencies in the data related to the customer or the dunning process.

    Solution:

    1. Check Customer Master Data:

      • Go to the customer master record (transaction code FD03 for display).
      • Verify that the dunning recipient is correctly defined in the customer’s data. You can check the "Dunning" tab to see if a dunning recipient is assigned.
    2. Assign Dunning Recipient:

      • If no dunning recipient is assigned, you can assign one by editing the customer master record (transaction code FD02 for change).
      • Ensure that the dunning recipient is a valid contact (e.g., a specific person or department) that should receive dunning notices.
    3. Review Dunning Procedure:

      • Check the dunning procedure assigned to the customer (transaction code OBD2).
      • Ensure that the dunning procedure is correctly configured to include dunning recipients.
    4. Run Dunning Program:

      • After making the necessary changes, run the dunning program again (transaction code F150).
      • Monitor for any further errors or issues.
    5. Consult Documentation:

      • If the issue persists, consult SAP documentation or your internal SAP support team for further troubleshooting steps.

    Related Information:

    • Dunning Process: The dunning process in SAP is used to manage overdue invoices and send reminders to customers. It involves defining dunning levels, dunning texts, and recipients.
    • Transaction Codes:
      • FD03: Display Customer Master
      • FD02: Change Customer Master
      • F150: Dunning Program
      • OBD2: Dunning Procedure Configuration
    • SAP Notes: Check for any relevant SAP Notes that may address specific issues related to dunning and customer master data.

    By following these steps, you should be able to resolve the FM204 error and ensure that the dunning process functions correctly for the affected customer.

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