How To Fix FM102 - Dunning type & company code & not in T047A; customer & skipped


SAP Error Message - Details

  • Message type: E = Error

  • Message class: FM - Dunning Notices

  • Message number: 102

  • Message text: Dunning type & company code & not in T047A; customer & skipped

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Smart SAP Assistant

  • What is the cause and solution for SAP error message FM102 - Dunning type & company code & not in T047A; customer & skipped ?

    The SAP error message FM102 indicates that a specific dunning type and company code combination is not found in the T047A table for the specified customer. This typically occurs during the dunning process when the system attempts to process dunning for a customer but cannot find the necessary configuration.

    Cause:

    1. Missing Configuration: The dunning type for the specified company code is not configured in the T047A table. This table contains the mapping of dunning types to company codes.
    2. Incorrect Dunning Type: The dunning type being used may not be valid for the customer or the company code.
    3. Customer Master Data: The customer master data may not be set up correctly, or the customer may not be assigned to the correct dunning area.

    Solution:

    1. Check T047A Table:

      • Go to transaction SE16 or SE16N and enter the table name T047A.
      • Check if the combination of the dunning type and company code exists in the table.
      • If it does not exist, you will need to add the appropriate entry.
    2. Add Dunning Type:

      • If the dunning type is missing, you can add it by navigating to the dunning configuration settings:
        • Use transaction code OBA7 to access the dunning configuration.
        • Ensure that the dunning type is defined for the relevant company code.
    3. Review Customer Master Data:

      • Check the customer master data using transaction code XD03 (Display Customer).
      • Ensure that the customer is assigned to the correct dunning area and that the dunning type is appropriate for the customer.
    4. Consult Documentation:

      • Review SAP documentation or consult with your SAP support team for specific configuration steps related to dunning.
    5. Testing:

      • After making the necessary changes, test the dunning process again to ensure that the error is resolved.

    Related Information:

    • Dunning Process: Dunning is a process used by companies to remind customers of overdue payments. It involves sending out dunning letters or notifications based on the dunning levels configured in the system.
    • T047A Table: This table is crucial for dunning configuration as it links dunning types to company codes, allowing the system to determine which dunning procedures to apply.
    • Transaction Codes:
      • OBA7: Configuration for dunning types.
      • XD03: Display customer master data.
      • SE16/SE16N: Data browser for table checks.

    By following these steps, you should be able to resolve the FM102 error and ensure that the dunning process can proceed without issues.

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