How To Fix FLOG_RETURNS017 - Enter order quantity greater than 0.

SAP Error Message - Details

• Message type: E = Error

• Message class: FLOG_RETURNS - Field Logistics: Return process

• Message number: 017

• Message text: Enter order quantity greater than 0.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FLOG_RETURNS017 - Enter order quantity greater than 0. ?

  The SAP error message FLOG_RETURNS017 ("Enter order quantity greater than 0") typically occurs in the context of processing returns or creating return orders in the SAP system. This error indicates that the system requires a positive quantity to be entered for the return order, but the quantity provided is either zero or negative.
  Cause:
  
  Zero or Negative Quantity: The most common cause of this error is that the user has entered a return quantity of zero or a negative number when trying to create or process a return order.
  Data Entry Error: It may also be due to a simple data entry mistake where the quantity was not correctly inputted.
  System Configuration: In some cases, the system configuration or business rules may enforce that a return order must have a positive quantity.
  
  Solution:
  
  Check Quantity Input: Ensure that the quantity entered for the return order is greater than zero. If you intended to return items, make sure to specify the correct number of items being returned.
  Review Return Order Details: Double-check the details of the return order to ensure that all required fields are filled out correctly and that the quantities are accurate.
  Consult Documentation: If you are unsure about the return process or the required fields, refer to your organization's SAP documentation or user manuals for guidance.
  User Training: If this error is frequently encountered, consider providing additional training for users on how to properly enter return orders in SAP.
  System Configuration Review: If the issue persists and seems to be related to system settings, consult with your SAP administrator or technical team to review the configuration related to return orders.
  
  Related Information:
  
  Transaction Codes: This error may occur in various transaction codes related to returns, such as VA01 (Create Sales Order), VA02 (Change Sales Order), or VL01N (Create Outbound Delivery).
  SAP Notes: Check SAP Notes for any known issues or patches related to return order processing that may address this error.
  User Roles and Permissions: Ensure that the user has the appropriate roles and permissions to create or modify return orders in the system.
  
  By following these steps, you should be able to resolve the error and successfully process your return order in SAP.