How To Fix /FLDQ/AD_TECH_ERRORS855 - Unable to access candidate record information

SAP Error Message - Details

• Message type: E = Error

• Message class: /FLDQ/AD_TECH_ERRORS -

• Message number: 855

• Message text: Unable to access candidate record information

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /FLDQ/AD_TECH_ERRORS855 - Unable to access candidate record information ?

  The SAP error message /FLDQ/AD_TECH_ERRORS855 Unable to access candidate record information typically indicates that there is an issue with accessing candidate data in the SAP system, particularly in the context of the SAP SuccessFactors or SAP HCM (Human Capital Management) modules. This error can arise due to various reasons, including data inconsistencies, authorization issues, or system configuration problems.
  Possible Causes:
  
  Data Inconsistency: There may be missing or corrupted data in the candidate records that the system is trying to access.
  Authorization Issues: The user may not have the necessary permissions to access the candidate records.
  Configuration Issues: There may be a misconfiguration in the system settings related to candidate management.
  Technical Issues: There could be underlying technical issues, such as database connectivity problems or system performance issues.
  Integration Issues: If the candidate data is being pulled from an external system, there may be issues with the integration.
  
  Solutions:
  
  Check Data Integrity: Verify that the candidate records exist and are complete. Look for any missing fields or corrupted data.
  Review Authorizations: Ensure that the user encountering the error has the appropriate roles and authorizations to access candidate records. This can be checked in the user roles and authorizations settings.
  Configuration Review: Review the configuration settings related to candidate management in the SAP system. Ensure that all necessary settings are correctly configured.
  System Logs: Check the system logs for any additional error messages or warnings that could provide more context about the issue.
  Database Connectivity: If the issue is related to database access, check the database connection settings and ensure that the database is running properly.
  Consult Documentation: Refer to SAP documentation or support notes related to this specific error message for any known issues or patches.
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance.
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error.
  Community Forums: Check SAP Community forums for discussions related to this error, as other users may have encountered and resolved similar issues.
  System Updates: Ensure that your SAP system is up to date with the latest patches and updates, as this can resolve known bugs and issues.
  
  By following these steps, you should be able to diagnose and potentially resolve the error message /FLDQ/AD_TECH_ERRORS855 Unable to access candidate record information.