How To Fix /FLDQ/AD_TECH_ERRORS631 - An error occurred getting the HANA Data Quality connection.

SAP Error Message - Details

• Message type: E = Error

• Message class: /FLDQ/AD_TECH_ERRORS -

• Message number: 631

• Message text: An error occurred getting the HANA Data Quality connection.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /FLDQ/AD_TECH_ERRORS631 - An error occurred getting the HANA Data Quality connection. ?

  The SAP error message /FLDQ/AD_TECH_ERRORS631 indicates that there was an issue when trying to establish a connection to the HANA Data Quality (DQ) service. This error can arise from various causes, and understanding these can help in troubleshooting and resolving the issue.
  Possible Causes
  
  
  Connection Configuration Issues:
  
  Incorrect configuration settings in the Data Quality connection parameters.
  Missing or incorrect credentials (username/password) for the HANA Data Quality service.
  
  
  
  Network Issues:
  
  Network connectivity problems between the SAP system and the HANA Data Quality service.
  Firewall settings blocking the connection.
  
  
  
  Service Availability:
  
  The HANA Data Quality service may be down or not running.
  The service might not be properly registered or configured in the SAP system.
  
  
  
  Version Compatibility:
  
  Incompatibility between the versions of the SAP system and the HANA Data Quality service.
  
  
  
  Authorization Issues:
  
  The user account being used may not have the necessary permissions to access the HANA Data Quality service.
  
  
  
  Solutions
  
  
  Check Connection Configuration:
  
  Verify the connection parameters in the SAP system for the HANA Data Quality service.
  Ensure that the credentials are correct and that the user has the necessary permissions.
  
  
  
  Test Network Connectivity:
  
  Use tools like ping or telnet to check if the SAP system can reach the HANA Data Quality service.
  Check firewall settings to ensure that the required ports are open.
  
  
  
  Service Status:
  
  Check if the HANA Data Quality service is running and accessible.
  Restart the service if necessary.
  
  
  
  Review Logs:
  
  Look at the logs in both the SAP system and the HANA Data Quality service for any additional error messages that could provide more context.
  
  
  
  Update and Patch:
  
  Ensure that both the SAP system and the HANA Data Quality service are up to date with the latest patches and updates.
  
  
  
  Consult Documentation:
  
  Refer to the official SAP documentation for any specific configuration or troubleshooting steps related to the HANA Data Quality service.
  
  
  
  Related Information
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found.
  Technical Support: If the issue persists, consider reaching out to SAP Support for assistance, providing them with detailed information about the error and the steps you have already taken.
  
  By systematically checking these areas, you should be able to identify and resolve the issue causing the error message /FLDQ/AD_TECH_ERRORS631.