How To Fix /FLDQ/AD_TECH_ERRORS311 - Unable to access JCO function table for RESTART_GENERIC_MATCH_CODE

SAP Error Message - Details

• Message type: E = Error

• Message class: /FLDQ/AD_TECH_ERRORS -

• Message number: 311

• Message text: Unable to access JCO function table for RESTART_GENERIC_MATCH_CODE

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /FLDQ/AD_TECH_ERRORS311 - Unable to access JCO function table for RESTART_GENERIC_MATCH_CODE ?

  The SAP error message /FLDQ/AD_TECH_ERRORS311 Unable to access JCO function table for RESTART_GENERIC_MATCH_CODE typically indicates an issue related to the Java Connector (JCo) in the SAP system. This error can occur due to various reasons, including configuration issues, connectivity problems, or missing components.
  Causes:
  
  JCo Configuration Issues: The Java Connector may not be properly configured, leading to an inability to access the required function modules.
  Network Connectivity Problems: There may be network issues preventing the Java application from connecting to the SAP backend.
  Missing or Incorrect Function Module: The function module RESTART_GENERIC_MATCH_CODE may not exist or may not be correctly defined in the SAP system.
  Authorization Issues: The user or service account being used may not have the necessary permissions to access the function module.
  SAP System Issues: There may be underlying issues with the SAP system itself, such as performance problems or system downtime.
  
  Solutions:
  
  
  Check JCo Configuration:
  
  Verify that the JCo configuration is correct, including the connection parameters (such as SAP system, client, user, password, and language).
  Ensure that the JCo library is correctly installed and accessible.
  
  
  
  Test Network Connectivity:
  
  Check the network connection between the Java application and the SAP system. Use tools like ping or telnet to verify connectivity.
  Ensure that any firewalls or network security settings are not blocking the connection.
  
  
  
  Verify Function Module:
  
  Log into the SAP system and check if the function module RESTART_GENERIC_MATCH_CODE exists and is correctly defined.
  If it does not exist, you may need to create it or check with your SAP administrator for further assistance.
  
  
  
  Check User Authorizations:
  
  Ensure that the user or service account being used has the necessary authorizations to execute the function module.
  You can check user roles and authorizations in the SAP system.
  
  
  
  Review SAP System Logs:
  
  Check the SAP system logs (transaction SM21) for any related error messages or warnings that could provide more context about the issue.
  Look for any performance issues or system errors that may be affecting the JCo connection.
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide additional troubleshooting steps.
  
  
  
  Restart Services:
  
  If applicable, consider restarting the Java application or the SAP system services to resolve any temporary issues.
  
  
  
  Related Information:
  
  SAP JCo Documentation: Review the official SAP documentation for the Java Connector for detailed configuration and troubleshooting steps.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  SAP Support: If the issue persists, consider reaching out to SAP Support for assistance, providing them with detailed information about the error and the context in which it occurs.
  
  By following these steps, you should be able to diagnose and resolve the error related to accessing the JCO function table for RESTART_GENERIC_MATCH_CODE.