How To Fix FKKZWF038 - SCOR/NON payments are not active for company codes &1

FKKZWF038 - Overview

• Message type: E = Error

• Message class: FKKZWF - Doubtful Item Entry/Individual Value Adjustment

• Message number: 038

• Message text: SCOR/NON payments are not active for company codes &1

What causes this issue?

Payment of the QR invoice with or without ISO creditor reference is not
configured for your company code.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

In the Customizing activity <DS:SIMG.FINSC_T001Z_N>Maintain Additional
Parameters</>, two parameter types are available to you: CHQR for
Switzerland and LIQR for Liechtenstein. Specify one of the following
parameter values for the relevant parameter type to use the QR invoice
payments for your company code:
In the <ZK>Parameter Values</> field, enter value B if you want to use
the inpayment slip (ESR) as well as the QR invoice.
In the <ZK>Parameter Values</> field, enter value Q if you only want to
use the QR invoice.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

FKKZWF038 - Details

• The SAP error message FKKZWF038 indicates that the system is unable to process certain payments (specifically SCOR/NON payments) for the specified company code because these payment types are not active. This error typically arises in the context of SAP Convergent Charging or SAP Contract Accounts Receivable and Payable (FI-CA).
  
  Cause:
  The error occurs when:
  
  The company code specified in the transaction does not have SCOR (Settlement of Receivables) or NON (Non-Standard) payment types activated.
  The configuration settings for the payment types in the system are not properly set up for the company code in question.
  
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Check Payment Type Configuration:
  
  Go to the configuration settings in SAP for the relevant module (FI-CA).
  Navigate to the path: Financial Accounting (FI) > Contract Accounts Receivable and Payable > Customizing > Payment Transactions > Define Payment Types.
  Ensure that the SCOR and NON payment types are defined and activated for the relevant company code.
  
  
  
  Activate