How To Fix FKKZWF038 - SCOR/NON payments are not active for company codes &1

SAP Error Message - Details

• Message type: E = Error

• Message class: FKKZWF - Doubtful Item Entry/Individual Value Adjustment

• Message number: 038

• Message text: SCOR/NON payments are not active for company codes &1

What causes this issue?

Payment of the QR invoice with or without ISO creditor reference is not
configured for your company code.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

In the Customizing activity <DS:SIMG.FINSC_T001Z_N>Maintain Additional
Parameters</>, two parameter types are available to you: CHQR for
Switzerland and LIQR for Liechtenstein. Specify one of the following
parameter values for the relevant parameter type to use the QR invoice
payments for your company code:
In the <ZK>Parameter Values</> field, enter value B if you want to use
the inpayment slip (ESR) as well as the QR invoice.
In the <ZK>Parameter Values</> field, enter value Q if you only want to
use the QR invoice.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FKKZWF038 - SCOR/NON payments are not active for company codes &1 ?

  The SAP error message FKKZWF038 indicates that the system is unable to process certain payments (specifically SCOR/NON payments) for the specified company code because these payment types are not active. This error typically arises in the context of SAP Convergent Charging or SAP Contract Accounts Receivable and Payable (FI-CA).
  Cause:
  The error occurs when:
  
  The company code specified in the transaction does not have SCOR (Settlement of Receivables) or NON (Non-Standard) payment types activated.
  The configuration settings for the payment types in the system are not properly set up for the company code in question.
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Check Payment Type Configuration:
  
  Go to the configuration settings in SAP for the relevant module (FI-CA).
  Navigate to the path: Financial Accounting (FI) > Contract Accounts Receivable and Payable > Customizing > Payment Transactions > Define Payment Types.
  Ensure that the SCOR and NON payment types are defined and activated for the relevant company code.
  
  
  
  Activate Payment Types:
  
  If the payment types are not active, you will need to activate them. This may involve setting up the necessary parameters and ensuring that they are linked to the appropriate company code.
  
  
  
  Review Company Code Settings:
  
  Check the settings for the company code in the FI-CA module to ensure that it is configured to handle SCOR/NON payments.
  Ensure that all necessary configurations related to payment processing are correctly set up.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help files related to payment processing in FI-CA for any additional configuration steps that may be required.
  
  
  
  Testing:
  
  After making the necessary changes, perform a test transaction to ensure that the error no longer occurs and that payments can be processed successfully.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes such as OBY6 (for company code settings) or SPRO (to access the configuration menu) to navigate to the relevant settings.
  SAP Notes: Check for any relevant SAP Notes that may provide additional insights or updates related to this error message.
  User Roles and Authorizations: Ensure that the user has the necessary authorizations to make changes to payment type configurations.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in FI-CA for further assistance.